Hyun Hur
Ellicott City,MD
Summary
A detail-focused, goal-oriented, and bilingual professional with a proven track record of leadership, operations management, and exceptional client relations. Adept at navigating fast-paced, high-stakes environments and making sound, logical decisions under pressure. Demonstrates a versatile skill set with a strong ability to build strategic partnerships and lead high-performing teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Real Estate Agent
New Star 1st Realty
Tysons Corner, VA
01.2023 - 07.2023
- Represent and advise clients through complex residential real estate transactions.
- Conduct comprehensive property evaluations and market analyses to develop highly effective property marketing strategies.
- Facilitate smooth, end-to-end transactions by coordinating seamlessly with mortgage lenders, inspectors, and escrow officers.
- Maintain deep, up-to-date knowledge of evolving local market trends, property values, and real estate regulations.
Independent Contractor
Lyft
Baltimore, MD
12.2019 - 07.2023
- Provided exceptional customer service, ensuring high levels of rider satisfaction and retention.
- Coordinated logistics for efficient ride scheduling, optimizing driver availability and response times.
- Utilized Lyft's driver app to navigate routes effectively, improving travel time and reducing wait periods.
Operations Manager
Road Hwang Wholesale
New Freedom, PA
05.2020 - 12.2021
- Directed the day-to-day operations of a high-volume wholesale facility, ensuring optimal workflow and productivity.
- Oversaw comprehensive inventory management, tracking, and the logistics of all incoming and outgoing shipments.
- Cultivated and maintained strong, profitable relationships with corporate clients and tier-one wholesalers to secure long-term contracts.
- Resolved complex customer inquiries and operational challenges promptly to sustain high client satisfaction rates.
Site Supervisor
Admiral Security Services, Inc.
Baltimore, MD
02.2019 - 04.2020
- Led a dedicated security team in maintaining peak operational performance by establishing and executing safety protocols.
- Spearheaded the onboarding, training, and continuous development of new recruits on safety and security standards.
- Conducted routine fire, safety, and compliance audits and secure the facility for all tenants.
- Authored comprehensive incident reports, evaluated staff performance, and implemented fair disciplinary action plans when necessary.
Business Owner
Youngs Cleaners
Baltimore, MD
06.2013 - 03.2019
- Managed all facets of small business operations, including financial planning, payroll, and cash flow management.
- Maintained excellent customer relations by responding to client inquiries, feedback, and special requests with urgency and professionalism.
Education
No Degree - Psychology
University of Maryland, Baltimore County
Baltimore, MDAssociate of Science - Criminal Justice
Howard Community College
Columbia, MD07-2017
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Speak English and Korean
Certification
- OSHA 10 hour (Occupational Safety and Health Administration) Safety Training.
- Maryland Department of Labor Certification -
Masonry Apprentice
- ATSSA (American Traffic Safety Services Association)
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Real Estate Agent
New Star 1st Realty
01.2023 - 07.2023
Operations Manager
Road Hwang Wholesale
05.2020 - 12.2021
Independent Contractor
Lyft
12.2019 - 07.2023
Site Supervisor
Admiral Security Services, Inc.
02.2019 - 04.2020
Business Owner
Youngs Cleaners
06.2013 - 03.2019
No Degree - Psychology
University of Maryland, Baltimore County
Associate of Science - Criminal Justice
Howard Community College