Bobbbie Dunn
Newark,DE
Summary
Results-oriented Operations Manager with a proven track record of enhancing efficiency and reducing costs. Expertise in team leadership, leading by example, and staff development to drive operational excellence.
Overview
2026
2026
years of professional experience
Work History
Operations Manager
Staino Cleaning Company
Newark, Delaware
05.2019 - 03.2025
- Oversaw operational workflows to enhance efficiency and reduce costs.
- Implemented process improvements leading to increased team productivity and service quality.
- Managed inventory control systems ensuring optimal stock levels and timely replenishment.
- Developed training programs for staff, improving employee performance and retention rates.
- Trained and mentored new staff on cleaning protocols and safety procedures.
- Developed efficient cleaning schedules to optimize workflow and ensure timely service delivery.
Assistant Store Manager
Bare Escentuals Beauty
Newark, Delaware
2013 - 2016
- Led daily store operations, ensuring adherence to company policies and enhancing customer satisfaction.
- Analyzed sales trends and inventory levels to optimize stock management and increase profitability.
- Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
- Coached sales associates in product specifications, sales incentives, personal and team selling techniques, significantly increasing customer satisfaction ratings.
- Ability to monitor and track progress and incorporate feedback into decision-making.
Sales Associate
Victoria's Secret
Newark, DE
09.2008 - 10.2012
- Delivered exceptional customer service to enhance shopping experience and foster brand loyalty.
- Collaborated with team members to meet daily sales goals and maintain store standards.
- Maintained merchandise presentation standards, ensuring appealing displays and organized stock.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
No Degree - Fashion Design
Bauder College
Atlanta, GeorgiaSmall Business
Lansing Community College
Lansing, MI01-2001
High School Diploma -
Everett High School
Lansing, MI06-1994
Skills
- Problem-solving
- Process improvement strategies
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Staino Cleaning Company
05.2019 - 03.2025
Sales Associate
Victoria's Secret
09.2008 - 10.2012
Assistant Store Manager
Bare Escentuals Beauty
2013 - 2016
No Degree - Fashion Design
Bauder College
Small Business
Lansing Community College
High School Diploma -
Everett High School