Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ian Arbuckle

Ian Arbuckle

Woods Cross,UT

Summary

Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Hardworking professional with over 10 years of assisting clients, originating mortgage loans, sales experience, and reviewing credit histories.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Loan Officer

RANLife Home Loans
Bountiful, UT
03.2013 - Current
  • Sales of mortgage loan options, refinances, and related services
  • Closed up to 100 mortgages per year
  • Conduct sales activities via face-to-face, phone, and e-commerce
  • Train new sales associates on products and marketing
  • Processed loan applications and monitored progress from start to finish.
  • Monitored performance of existing loan portfolios to identify and address any issues.
  • Advised clients on mortgage, education and personal loans.
  • Proactively identified solutions for customers experiencing credit issues.

Sales Associate

Toyota Bountiful, Bountiful UT
Bountiful, UT
05.2012 - 03.2013
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Contributed to team objectives in fast-paced environment.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Wireless Sales Expert

Wireless Advocates, West Bountiful
Bountiful
03.2011 - 03.2012
  • Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
  • Activated both contract and pre-paid wireless phones for 60+ customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Wireless / Satellite - Awarded Top Ten Sales Representative by AT&T (consistently in top ten sales for district with all carriers)

Education

Some College (No Degree) - Business

Western Governors University
Online

General Studies

Snow College
Ephraim, UT

High School Diploma -

Davis High School
Kaysville UT
06.2007

Skills

  • Customer Proposals
  • Organizational Strengths
  • Financial Transactions Expertise
  • Mortgage Loan Origination
  • Financial Advisement
  • MS Office Expertise
  • Business Development
  • Sales Expertise
  • Regulatory Compliance

Certification

  • Licensed NMLS Loan Originator in UT, ID, WA, NM, TN, TX, and FL
  • Achieved rank of Eagle Scout in BSA
  • Presidents club with RANLife Home Loans
  • LO of the month with RANLife Home Loans

Timeline

Senior Loan Officer

RANLife Home Loans
03.2013 - Current

Sales Associate

Toyota Bountiful, Bountiful UT
05.2012 - 03.2013

Wireless Sales Expert

Wireless Advocates, West Bountiful
03.2011 - 03.2012

Some College (No Degree) - Business

Western Governors University

General Studies

Snow College

High School Diploma -

Davis High School
Ian Arbuckle