Ian Awoyade
Huntington Woods,MI
Summary
Hardworking team leader, skilled at operating in any high paced environments. Demonstrates proficiency in training new and existing employees, while focusing on achieving business goals. Committed to enhance the workplace and become a dedicated member to a new and dynamic role.
Overview
5
5
years of professional experience
Work History
Store Manager
Zumiez
Portage, Michigan
11.2020 - 01.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Sales Engineer
Sweetwater
Fort Wayne, IN
04.2023 - 02.2024
- Delivered technical presentations to clients, showcasing product features and benefits.
- Resolved technical inquiries and issues.
- Managed high-volume inbound calls while maintaining customer satisfaction and resolving issues efficiently.
- Assisted in developing sales proposals.
Floor Supervisor
Vans
Pottstown, PA
04.2024 - Current
- Supervised daily store operations to ensure optimal customer service and product availability.
- Trained and mentored new staff on company policies and effective sales techniques.
- Managed inventory levels, conducting regular stock audits to maintain accuracy.
- Implemented visual merchandising strategies to enhance product presentation and store aesthetics.
Education
Bachelor of Science - Multimedia Arts And Technology
Western Michigan University
Kalamazoo, MI06.2022
Skills
- Computer Proficiency
- Business Leadership
- Sales expertise
- Call center customer service
- Communicating with clients
- Training experience
Timeline
Floor Supervisor
Vans
04.2024 - Current
Sales Engineer
Sweetwater
04.2023 - 02.2024
Store Manager
Zumiez
11.2020 - 01.2023
Bachelor of Science - Multimedia Arts And Technology
Western Michigan University