IAN AYOTTE
Tampa
Summary
Professional in permit management with history of ensuring regulatory compliance and streamlining processes. Known for strong collaborative abilities and results-driven approach, adapting to dynamic project requirements. Expertise includes documentation management and stakeholder coordination, contributing to successful project outcomes.
Experienced with permit processing, regulatory compliance, and project coordination. Utilizes efficient organizational skills to ensure timely approvals and adherence to regulations. Knowledge of effective communication and teamwork to achieve seamless project execution.
Overview
20
20
years of professional experience
Work History
Permit Coordinator
Lennar Homes
Tampa, FL
06.2023 - 01.2026
- Coordinated permit applications and ensured compliance with local regulations and standards.
- Managed project timelines for permit approvals, facilitating communication between stakeholders.
- Reviewed and analyzed permit documentation for accuracy and completeness before submission.
- Developed streamlined processes for tracking permit status, enhancing efficiency in project management.
Customer Care Representative
Lennar Homes
Tampa,FL
04.2019 - 06.2023
- Resolved customer inquiries through effective communication and product knowledge.
- Managed customer accounts, ensuring accurate information and timely updates.
- Collaborated with cross-functional teams to enhance customer service processes.
- Trained new representatives on procedures and best practices for customer care.
Retail Account Manager
T. Rowe Price
09.2017 - 04.2019
- Processing complex client requests in a timely and accurate manner
- Processing account transfers from retail and brokerage accounts of mutual funds and brokerage securities
- Consistently met and exceeded accuracy and efficiency goals within the department
- Promoted to specialized project requiring acute attention to detail after less than a year with the company
Land Surveyor
B.H. Surveying
03.2015 - 09.2017
- Partnership responsibilities, data entry, surveying
- Accurately calculate specific measurements using position points and angles
- Responsible for meeting timed deadlines
- Ensure safe storage and operation of equipment
- Organize work orders and thoroughly complete paperwork
- Meet all physical challenges in relation to the job requirements
- Explain to customers what the job entails and provide customer relations.
Dispatcher
Knight Enterprise
10.2014 - 03.2015
- Managing cable tech schedules, rescheduling appointments, gained Excel skills, data entry & coding
Team Lead
Rollbotto
06.2011 - 10.2014
- Assistant Manager for night shift.
- Manage 5 employees who are receiving orders for sushi
- Oversee quality of food orders
- Provide excellent customer service by welcoming new customers to the business, trouble shoot questions or problems and provide solutions to employees
- Regularly train new staff to the process of serving food and restaurant maintenance
Manufacturing Technician and Sales Representative
Jim Spinx, Inc.
01.2009 - 06.2011
- Fabricate products using dye sublimation techniques
- Responsible for meeting timed deadlines in filling orders accurately
- Package and organize orders for shipment
- Perform maintenance on equipment
- Attended trade shows bi-annually in Las Vegas and assisted with set up/take down of displays
- Interacted with distribution sales reps and demonstrated products and took orders for product lots
Rodman/Gunner
RSSI and Target Land Surveying
03.2006 - 12.2008
- Accurately calculate specific measurements using position points and angles
- Responsible for meeting timed deadlines
- Ensure safe storage and operation of equipment.
- Organize work orders and thoroughly complete paperwork
- Meet all physical challenges in relationship to meet job requirements
- Explain to customers what job entails and provide customer relations
Education
Regent Diploma with Honors -
Cohoes High School
Cohoes05-2004
Skills
- Able to adapt to changing environments easily
- Familiar with construction activities and detail
- Understands technical drawings
- Knows how to work with and alongside contractors
- Acute attention to detail and time management
- Interpersonal and customer relation skills
- Understands scheduling out and following up with tasks
Timeline
Permit Coordinator
Lennar Homes
06.2023 - 01.2026
Customer Care Representative
Lennar Homes
04.2019 - 06.2023
Retail Account Manager
T. Rowe Price
09.2017 - 04.2019
Land Surveyor
B.H. Surveying
03.2015 - 09.2017
Dispatcher
Knight Enterprise
10.2014 - 03.2015
Team Lead
Rollbotto
06.2011 - 10.2014
Manufacturing Technician and Sales Representative
Jim Spinx, Inc.
01.2009 - 06.2011
Rodman/Gunner
RSSI and Target Land Surveying
03.2006 - 12.2008
Regent Diploma with Honors -
Cohoes High School