Ian Bowling
Richmond,KY
Summary
Skilled Hospital Service Technician with comprehensive background in hospital operations and patient care, as well as sales. Proficient in maintaining medical equipment, adhering to health and safety regulations, and providing exceptional support to healthcare professionals. Strengths include strong communication skills, ability to work under pressure, and commitment to delivering high-quality service. Previous roles have resulted in improved efficiency of hospital services, with a strong commitment to ensure customer satisfaction.
Overview
17
17
years of professional experience
Work History
Hospital Service Technician
Stericycle/Waste Management
Lexington , Ky
04.2025 - Current
- Responded to service requests from hospital personnel in a timely manner.
- Participated in team meetings to discuss new ideas for improving service efficiency.
- Maintained records of repairs and services performed on medical devices.
- Ensured that all safety procedures were followed while servicing hospital equipment.
- Ordered replacement parts when necessary to ensure proper functioning of medical devices.
- Resolved customer complaints in a timely manner by providing effective solutions.
Broker
LONGSHIP
Lexington, KY
08.2024 - 04.2025
- Prepared detailed reports on market trends, stock prices, economic indicators.
- Developed long-term relationships with customers by providing personalized service and advice.
- Analyzed market trends for freight to negotiate prices for customers and carriers.
- Gained new business by utilizing cold calling, email, and social media.
- Handled all paperwork for customers and freight carriers to ensure each load was delivered and billed appropriately, in a timely manner.
- Provided 24/7 customer service for my clients, as well as carriers.
Emt
Madison County Ems
Richmond, KY
04.2008 - 09.2021
- Documented patient information, treatments provided, and changes in condition on appropriate forms.
- Provided emotional support to patients and their families during medical emergencies.
- Provided emergency care at the scene of an accident or other medical incident.
- Researched new technologies related to EMS operations in order to improve processes.
- Responded to 911 calls for assistance with medical emergencies.
Education
Bachelor of Science - Law
Eastern Kentucky University
Richmond, KY12-2007
Timeline
Hospital Service Technician
Stericycle/Waste Management
04.2025 - Current
Broker
LONGSHIP
08.2024 - 04.2025
Emt
Madison County Ems
04.2008 - 09.2021
Bachelor of Science - Law
Eastern Kentucky University