IAN CAMPBELL
Windermere,FL
Summary
Veteran in high-volume restaurant operations with extensive experience across all facets of the industry. Proven ability to foster positive client relationships and enhance sales performance. Strong communication skills contribute to team success and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Manager
The Cake Bake Shop
Orlando, Florida
08.2024 - Current
- Oversaw daily operations to ensure compliance with efficiency and quality standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Utilized Toast POS system to streamline sales processing and manage restaurant finances.
- Maintained accurate employee attendance, payroll, and vacation records to support operational needs.
Server
The BOATHOUSE
Orlando, FL
04.2022 - 06.2024
- Ensured exceptional service quality in one of the nation's highest-grossing restaurants.
- Facilitated positive guest experiences by communicating effectively with diverse clientele.
- Exhibited professionalism in a fast-paced, energetic environment.
Bartender Supervisor
Pizza Shack
Clinton, Mississippi
12.2016 - 02.2022
- Trained new staff on drink recipes and customer service techniques, enhancing service quality and team readiness.
- Monitored daily sales transactions for accuracy, ensuring financial integrity and operational transparency.
- Placed weekly liquor orders and conducted weekly liquor counts to maintain optimal inventory levels and support service demands.
Associate Producer
WLBT
Jackson, MS
05.2021 - 02.2022
- Contributed to scriptwriting and editing for news stories and features, ensuring alignment with editorial standards.
- Coordinated communication between producers, directors, and on-air talent to streamline production processes.
- Applied AP journalistic style to enhance clarity and professionalism of content on company webpage.
Education
Bachelor of Arts - Communication
Mississippi College
Clinton, MS05-2019
Skills
- Sales forecasting
- Toast
- Matra integration
- Time management
- Data analysis
- Communication skills
- Relationship building
- Sales techniques
- Adaptability to change
Timeline
Manager
The Cake Bake Shop
08.2024 - Current
Server
The BOATHOUSE
04.2022 - 06.2024
Associate Producer
WLBT
05.2021 - 02.2022
Bartender Supervisor
Pizza Shack
12.2016 - 02.2022
Bachelor of Arts - Communication
Mississippi College