Ian Cleary
Minnesota Lake,MN
Summary
Resourceful Assistant Food Service Manager with a proven track record of high productivity and efficient task completion. Experienced in inventory management, staff training, and customer service to ensure seamless operation of food services. Strong communication, leadership, and problem-solving skills to achieve objectives and maintain high customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Food Service Manager
Kwik Trip
Mankato, MN
01.2023 - Current
- Assisted the Food Service Manager in training, scheduling, and supervising food service staff.
- Provided guidance to employees on proper customer service techniques and procedures.
- Maintained accurate records of inventory levels, ordering supplies as needed.
- Monitored food preparation activities to ensure adherence to safety standards and regulations.
- Ensured that all kitchen equipment was properly maintained and serviced regularly.
- Implemented cost-saving measures without compromising quality or flavor of meals served.
- Performed regular inspections of the facility's sanitation practices and facilities.
- Resolved customer complaints promptly and professionally in a courteous manner.
- Managed cash registers during peak hours ensuring accuracy of transactions.
- Reviewed invoices from vendors for accuracy prior to payment processing.
- Managed inventory and rotated food products in storage to avoid spoilage and waste.
- Adhered to company food, safety, quality and sanitation policies.
- Coordinated maintenance and repair of food service equipment.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Delegated work to staff, setting priorities and goals.
Helper
Maximum Tile
Blaine, MN
06.2022 - 10.2022
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
- Worked closely with management team to ensure proper execution of daily operations.
- Maintained organization, cleanliness and safety in work areas.
- Moved and held materials for senior professionals to complete work.
- Completed semi-skilled and skilled work under supervision of fully qualified professionals.
- Participated in on-the-job training to improve skills and knowledge.
- Delivered materials to work sites, minimizing delays in operations.
- Operated basic hand tools and power tools under guidance.
- Loaded or unloaded building materials to distribute machinery or tools.
Deli Clerk
Kowalski's Markets
White Bear Lake, MN
07.2019 - 07.2022
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Provided accurate pricing information when requested by customers.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Resolved customer complaints in a timely manner while maintaining a polite demeanor.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Documented and entered special orders for event catering and party trays.
Education
Bachelor of Arts - Psychology, Alchohol And Drug Studies
Minnesota State University - Mankato
Mankato, MN05-2025
Associate of Arts - Psychology Transfer Pathway
Century College
White Bear Lake, MN05-2023
High School Diploma -
Northeastern Senior High School
Manchester, PA05-2019
Skills
- Food Preparation
- Menu development
- Scheduling Staff
- Budget Development
- Waste Reduction
- Food presentation
- Guest Relations
- Team Development
- Operations Management
- Customer Service
- Equipment management
- Inventory Management
References
References available upon request.
Timeline
Assistant Food Service Manager
Kwik Trip
01.2023 - Current
Helper
Maximum Tile
06.2022 - 10.2022
Deli Clerk
Kowalski's Markets
07.2019 - 07.2022
Bachelor of Arts - Psychology, Alchohol And Drug Studies
Minnesota State University - Mankato
Associate of Arts - Psychology Transfer Pathway
Century College
High School Diploma -
Northeastern Senior High School
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