Ian Corbett
Sheridan,WY
Summary
Dynamic professional with a Bachelor's degree in History and a diverse background spanning patient access at Sheridan Memorial Hospital Assn, warehouse operations at UPS, and customer service at Shangri-la Restaurant. Excelled in resolving patient and customer concerns with empathy, ensuring quality assurance in shipments, and leveraging strong research and communication skills. Demonstrates a commitment to excellence and a capacity for both team collaboration and independent achievement.
Overview
9
9
years of professional experience
Work History
Patient Access Registrar
Sheridan Memorial Hospital Assn
Sheridan, WY
04.2023 - Current
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
- Developed positive relationships with physicians, nurses, administrators, and other staff members.
- Communicated financial obligations to patients and collected fees at time of service.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Warehouse Assistant
UPS
Fremont , CA
06.2022 - 03.2023
- Followed safety guidelines while operating machinery in the facility.
- Inspected outgoing shipments to maintain quality assurance standards.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Cashier
Shangri-la Restaurant
Los Gatos, Ca, CA
07.2016 - 09.2018
- Counted and balanced cashier drawers.
- Resolved customer complaints professionally in accordance with company policy.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
Education
Graduate Certificate - Full Stack Web Development
University of California, Berkeley
Berkeley, CA12-2024
Bachelor of Arts - History
Santa Clara University
Santa Clara, CA06-2022
Skills
- Bachelor's degree in History
- Writing
- Research
- World history
- World geography
- American history
- American geography
- Economics
Languages
English
Native/ Bilingual
French
Professional
Chinese (Mandarin)
Elementary
Websites
Timeline
Patient Access Registrar
Sheridan Memorial Hospital Assn
04.2023 - Current
Warehouse Assistant
UPS
06.2022 - 03.2023
Cashier
Shangri-la Restaurant
07.2016 - 09.2018
Graduate Certificate - Full Stack Web Development
University of California, Berkeley
Bachelor of Arts - History
Santa Clara University
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