Ian Dudley
River Vale,NJ
Summary
Sales & Operations Manager with a Bachelor's degree in Economics. Significant experience with sales and operations management, customer relationship management, and financial analysis. My greatest strengths are critical thinking and problem-solving which, in addition to my professional experience, enable me to add value to any organization
Overview
7
7
years of professional experience
Work History
Sales Operations Manager
FB Technologies
05.2021 - 09.2024
- Managing all projects and facilitating the integration of commercial AV, lighting and electrical systems
- Closing sales and service contracts for dozens of national and international high-end clientele, such as Apple, Equinox, SoulCycle, Blink, Prada, Hilton Garden Inn, nursing facilities, conference centers and many more.
- Generating all outgoing proposals, invoices and receiving inbound payments in QuickBooks
- Coordinating a team of audio visual, lighting and electrical technicians, comprised of internal personnel and contracted labor, to provide services spanning hundreds of locations.
Sales Manager
Upper Valley Produce
01.2019 - 05.2021
- Actively managed B2B sales within my assigned territory for high-end clientele including Dartmouth College and Dartmouth-Hitchcock Medical Center
- Managed inside sales for the company's entire customer base across all territories
- Facilitated B2B and B2C sales of a wide variety of goods
- Actively managed company pricing levels based on market fluctuations
- Recruited & managed junior inside sales staff
- Performed regular data entry, invoicing and billing of sales orders with company CRM software
- Tracked various company statistics and KPIs with Microsoft Excel
Office Manager
Dayco, Inc
08.2017 - 01.2019
- Composed payroll spreadsheets in Microsoft Excel based on employee punch cards and analysis of company vehicle GPS activity
- Produced insulation and roofing quotes for various commercial and residential projects
- Generated all outgoing proposals and invoices, received inbound payments in QuickBooks
- Daily responsibilities included scanning and faxing of documents for customers, clients and subcontractors
- Answered incoming phone calls and emails from customers, clients and subcontractors
Education
Bachelor of Arts - Economics
Castleton University
Castleton05-2018
Skills
- Sales Technology
- Pipeline Management
- Business Development
- Staff Training
- Analytics
- Microsoft Office
Timeline
Sales Operations Manager
FB Technologies
05.2021 - 09.2024
Sales Manager
Upper Valley Produce
01.2019 - 05.2021
Office Manager
Dayco, Inc
08.2017 - 01.2019
Bachelor of Arts - Economics
Castleton University
Similar Profiles
FRANKLIN BOURETFRANKLIN BOURET
Property/Construction Manager at FB PropertiesProperty/Construction Manager at FB Properties
STEVEN VEGASTEVEN VEGA
Substation Foreman at FB TimberlineSubstation Foreman at FB Timberline
Edward (Ted) LaRocqueEdward (Ted) LaRocque
AZ Owner\Operator at Contrans FBAZ Owner\Operator at Contrans FB