I am an ambitious individual who is dedicated to driving performance and attaining exceptional results from my employees through investment and development. I am continually striving for constant growth while exceeding metrics and expectations.
Overview
7
7
years of professional experience
Work History
Assistant Operations Manager
Clear
Kansas City, United States
03.2023 - Current
Helped lead a team focused on security, service and sales to successful metrics, including but not limited to, sales, net promoter score and hospitality.
Fostered positive work environment by addressing employee concerns promptly and effectively.
Ensured adherence to security regulations by conducting regular security audits and one on one employee evaluation and coaching.
Identified opportunities for process improvements through analysis of operational inefficiencies.
Assisted in staff recruitment, training, and performance evaluations to maintain skilled workforce.
League Operations Manager
Midwest Huddle
St. Louis, United States
12.2021 - 12.2022
Head of our intern development program in the St. Louis area.
Assisted in marketing and community relations in the Midwest region.
Managed our events team as well as our facility rentals partnerships.
2022 NFL FLAG Large Markets Rookie League Operator of the Year.
We were able to achieve this by registering the largest number of players in the United States in our first calendar year.
Store Clerk
QuikTrip
06.2019 - 12.2021
Assisted customers in various capacities daily in a fast-paced working environment
Served as a team player that consistently went above and beyond to ensure the store and team were successful
Built great relationships with my managerial staff as a top team member to count on
Annually ranked in the top 98% of QuikTrip Employees performance grade.
Food Prep
Kozak's
Kansas City, United States
03.2017 - 06.2019
Led a team of associates prepping large amounts of fine dining food for professional sports teams flying in and out of the Kansas City area
Responsible for Iceland Air nonstop flights fine dining food preparation.
Education
High School Diploma - General Studies
Smithville High School
Criminology
Missouri State University
Skills
Customer Service
Performance Monitoring
Organizational Management
Logistics Oversight
Team Leadership
Conflict Mediation
References
Dakota Marriott, Former Boss, 12/2021, 12/2022, 816-210-8426
Vince Milan, Former Boss, 06/2019, 12/2021, 816-213-7359
Ryan Dame, Former Boss, 03/2023, 05/24, 316-409-3831