- Strategy Games
- Learning new cooking techniques and expanding my culinary skills
- Boating and paddleboarding
- Participating in local clean-up initiatives
- I like looking at the stars and learning about constellations
- Longboarding
- I enjoy helping others and giving back to the community
- Auto Repair/Restoration
Ian Harkin
Stevens Point
Summary
I have 6 years of customer service jobs at 20 years old, skillset including customer service, food preparation and handling, machine maintenance, and managing financials on the register as well as the overall place of business.
Overview
6
6
years of professional experience
Work History
Kitchen Staff Member
Buffalo Wild Wings
06.2025 - 10.2025
- Prepared and assembled food orders in accordance with company standards.
- Maintained cleanliness and organization of kitchen workspace to ensure safety compliance.
- Collaborated with team members to optimize food preparation efficiency during peak hours.
- Trained new staff on kitchen procedures, safety protocols, and equipment usage.
Uber Partner
Uber Eats
02.2025 - 06.2025
- Coordinated delivery logistics to optimize route efficiency and reduce wait times.
- Enhanced customer satisfaction through timely order fulfillment and issue resolution.
- Implemented best practices for food safety, ensuring compliance with health regulations.
Crew Member
Taco Bell
10.2024 - 02.2025
- Provided excellent customer service in fast-paced environment
- Collaborated with team members to meet service goals
- Handled cash register transactions accurately
- Responded to customer inquiries and resolved issues promptly
- Worked until 5:30 am on some night shifts
Team Member
Jimmy John's
05.2024 - 08.2024
- Maintained productive, efficient approach to all tasks.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Dining Hall Employee
University Of Wisconsin Colleges
01.2024 - 05.2024
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Assisted in food preparation, adhering to safety protocols and dietary guidelines.
- Operated kitchen equipment efficiently while training new employees on proper usage.
Team Member
Zestys
11.2021 - 08.2023
- Managed inventory levels, restocking supplies as needed to support operations.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Learned how the custard machines work, how to disassemble, re assemble, clean, and maintain
Team Member
Culver's Restaurant
01.2020 - 05.2021
- Assisted in training new staff on operational procedures and best practices.
- Delivered great customer service, ensuring satisfaction and resolving inquiries efficiently.
- Worked different stations to provide optimal coverage and meet production goals.
Assistant Harbormaster
Menominee Marina
05.2020 - 09.2020
- Oversaw vessel docking and undocking operations to ensure safety and compliance with marina regulations.
- Managed daily scheduling of slip assignments and coordinated services for transient and permanent boaters.
- Conducted regular inspections of dock facilities, identifying maintenance needs to enhance operational efficiency.
- Maintained accurate records of vessel registrations and occupancy for regulatory reporting purposes.
- Worked upward of 60 hours a week due to understaffing
Crew Member
Burger King
09.2019 - 12.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained resturant
Education
Bachelor of Science - Hydrology
University of Wisconsin
WI05-2027
High School Diploma -
Bay Port High School
Suamico, WI06-2023
Skills
- Food preparation
- Organization and cleanliness
- Cleaning and sanitizing
- Safe food handling
- Customer service
- Machine maintenence
Affiliations
I am in a fraternity at UWSP called Sigma Tau Gamma that focuses on community service, and raising noble, respectful, and successful members of community
Interests
Timeline
Kitchen Staff Member
Buffalo Wild Wings
06.2025 - 10.2025
Uber Partner
Uber Eats
02.2025 - 06.2025
Crew Member
Taco Bell
10.2024 - 02.2025
Team Member
Jimmy John's
05.2024 - 08.2024
Dining Hall Employee
University Of Wisconsin Colleges
01.2024 - 05.2024
Team Member
Zestys
11.2021 - 08.2023
Assistant Harbormaster
Menominee Marina
05.2020 - 09.2020
Team Member
Culver's Restaurant
01.2020 - 05.2021
Crew Member
Burger King
09.2019 - 12.2019
Bachelor of Science - Hydrology
University of Wisconsin
High School Diploma -
Bay Port High School