Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
ADDITIONAL INFORMATION
Timeline
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IAN HILL

SCHERTZ

Summary

Dependable service plumber with over seven years of experience in residential and commercial plumbing, consistently recognized as a top performer. A dedicated team player excelling in meeting project deadlines and budget goals while maintaining a strong focus on quality workmanship and preventive maintenance. Proven ability to troubleshoot complex plumbing issues and implement effective solutions that enhance operational efficiency. Committed to delivering exceptional service and fostering positive relationships with clients and colleagues.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Service Plumber

Quarter Moon Plumbing & Ac
10.2024 - 08.2025
  • Obtained precise results by performing accurate hydrotesting.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Inspected sewers and piping systems to assess quality and condition.
  • Filled pipe systems with water and air to determine location of leaks.
  • Offered guidance and training to junior team members.
  • Complied with state plumbing codes throughout duration of each project.
  • Independently worked on projects, while offering process coordination and cooperation with other teams.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.

Area Manager

Murray Plumbing
06.2023 - 09.2024
  • Oversee projects ensuring timely completion and quality, boosting client satisfaction.
  • Swiftly resolve plumbing issues, minimizing disruptions and enhancing service efficiency.
  • Optimize resource use through team coordination, achieving cost-effective outcomes.
  • Train apprentices to develop skills and maintain standards, ensuring team growth.
  • Conduct audits to preemptively address system issues, reducing emergency incidents.
  • Pioneered cost-effective sourcing strategies for high-quality materials, substantially improving project profitability without compromising on standards.
  • Mentored apprentices in advanced plumbing techniques, fostering a culture of continuous learning and elevating team performance.
  • Implemented rigorous safety protocols for hazardous tasks, maintaining an impeccable safety record while handling gas lines and sewage systems.

Field Superintendent

Gibson Plumbing Company
09.2022 - 06.2023
  • Interpreted blueprints for precise material allocation, ensuring compliance with state codes.
  • Supervised and trained new hires, enhancing team efficiency and skill development.
  • Monitored project progress through detailed reports, aligning actual work with planned timelines.
  • Mentored and supervised new employees and contractors, fostering a skilled team environment and promoting knowledge transfer.
  • Analyzed construction progress, preparing weekly reports to measure actual vs. planned progress across all direct plumbing work phases.
  • Meticulously ensured work completion aligned with latest IFC drawings, specifications, and RFIs, maintaining project integrity.
  • Optimized resource allocation by assigning construction work hours to relevant cost codes, enhancing project efficiency and accountability.

Journeyman Plumber

Texas Star Plumbing
01.2018 - 01.2022
  • Managed plumbing phases, ensuring compliance and safety at all sites.
  • Analyzed project costs, delivering accurate timelines and progress updates.
  • Coordinated material logistics, maintaining efficient site operations.
  • Facilitated construction meetings, resolving issues proactively.
  • Prepared detailed progress reports, enhancing project transparency.
  • Coordinated with construction managers and contractors to streamline project workflows, resulting in improved efficiency and timely completions.
  • Conducted thorough cost modeling and project analysis, providing accurate insights for informed decision-making and resource allocation.

Manager/Bartender

Grill and Bar
01.2005 - 01.2016
  • Dealt with customers at all levels via telephone and email, to ensure successful communication via actively listening and probing questions.
  • Worked collaboratively with the general manager to set goals and par for weekly forecasting as related to sales and purchasing.
  • Accountable for budgeting, cost control, payroll, general accounting, and full profit and loss.
  • Investigated and resolved food / beverage quality and service complaints, ensuring customer satisfaction and repeat business.
  • Recruited, hired, supervised, scheduled, and motivated a staff of up to 25 employees.
  • Trained service staff to enhance customer service and increase profits through suggestive selling.
  • Improved productivity and morale by initiating systems for accountability and by instituting effective training programs.

Education

High School Diploma -

North Kansas City High School
01.1999

Skills

  • Project Coordination
  • Operating Systems
  • Budgeting
  • Problem-solving
  • Flexibility
  • Team Work
  • Reliability
  • Gas piping
  • Silver and soft solder expert
  • Residential plumbing design
  • Drainage systems repair
  • Piping installation
  • Water heater maintenance
  • Commercial construction experience
  • Plumbing repairs
  • Plumbing
  • Profit & Loss
  • Blueprint Reading
  • Skilled with both hand and power tools

Certification


  • Licensed Journeyman

LANGUAGES

English (Native)

ADDITIONAL INFORMATION


  • Proficient in various operating systems; Service titan, Monday, Microsoft word, office, power point, excel, and pro-core.

Timeline

Service Plumber

Quarter Moon Plumbing & Ac
10.2024 - 08.2025

Area Manager

Murray Plumbing
06.2023 - 09.2024

Field Superintendent

Gibson Plumbing Company
09.2022 - 06.2023

Journeyman Plumber

Texas Star Plumbing
01.2018 - 01.2022

Manager/Bartender

Grill and Bar
01.2005 - 01.2016

High School Diploma -

North Kansas City High School

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