Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Hitchcock

Newmarket

Summary

Result driven, analytical problem-solver. Excellent customer relations aptitude and relationship-building skills. Proficient with independent decision-making and using sound judgment to positively impact company success.

Overview

7
7
years of professional experience

Work History

Owner Service Representitive

PlaneSense Inc.
05.2024 - Current
  • Consulted with customers to assess needs and propose optimal flight solutions.
  • Worked in cooperation with multiple departments to facilitate smooth operations.


Line Service Technician

PlaneSense Inc.
03.2023 - 05.2024
  • Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
  • Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
  • Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.

Front of House Team Member

Beach Plum
04.2020 - 03.2023
  • Helped guests at any table when in need of assistance.
  • Checked entryway regularly and handled needs such as window cleaning and trash removal.
  • Disinfected frequently touched areas every 30 minutes to minimize infection risks.
  • Serviced bathroom by cleaning surfaces and replacing soap.
  • Adhered to safe work practices, food safety regulations.
  • Trained new staff in front-of-house procedures, customer relations and cleaning.
  • Kept register accurate through correct billing, payment processing and cash management practices.

Factory Line Worker

Vapotherm
12.2020 - 03.2021
  • Boxed, labeled and transported items to support assembly operations.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Assembled components with minimal supervision, exceeding expected project milestones.

Dunkin Donuts Night Crew Member

Dunkin' Brands Group Inc.
10.2019 - 02.2020
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Covered cleaning operations of nightly checklist in timely manner.
  • Maintained neat and friendly appearance.

Janitor

Clean By The Sea Inc.
07.2019 - 10.2019
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Restroom cleaning and restock
  • Inspected facility and grounds and picked up any trash.
  • Kept janitorial closets clean and organized.

Front of House Team Member

O'neil Cinemas
08.2018 - 07.2019


  • Established welcoming atmosphere by greeting each guest warmly.
  • Covered positions of Cashier/Counter, Ticket Stand, and Ushering

Education

Associate of Science - Biotechnology

Great Bay Community College
Portsmouth, NH
05.2022

High School Diploma -

Exeter High School
Exeter, NH
06.2019

Skills

  • Cleaning Experience
  • Supply Stocking
  • Quality Control
  • Quality Standards
  • Customer Interaction
  • Quick learner

Timeline

Owner Service Representitive

PlaneSense Inc.
05.2024 - Current

Line Service Technician

PlaneSense Inc.
03.2023 - 05.2024

Factory Line Worker

Vapotherm
12.2020 - 03.2021

Front of House Team Member

Beach Plum
04.2020 - 03.2023

Dunkin Donuts Night Crew Member

Dunkin' Brands Group Inc.
10.2019 - 02.2020

Janitor

Clean By The Sea Inc.
07.2019 - 10.2019

Front of House Team Member

O'neil Cinemas
08.2018 - 07.2019

Associate of Science - Biotechnology

Great Bay Community College

High School Diploma -

Exeter High School

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