Ian Eric Hobson
Astoria,OR
Summary
Reliable professional with experience in customer service, hospitality, food service, and IT support. Strong communicator skilled in organization and problem-solving, adept at thriving in fast-paced team environments. Focused on enhancing operational efficiency and contributing to team success through continuous skill development.
Overview
3
3
years of professional experience
Work History
Shift Leader
Merrytime Bar
Astoria, OR
03.2024 - 12.2025
- Supervised staff during peak hours to maintain high service standards and enhance guest satisfaction.
- Delivered excellent customer service by taking drink orders, preparing cocktails and garnishes, and ensuring timely service. Supported bartenders and bar operations, and helped create a lively, welcoming atmosphere that encouraged positive guest experiences and repeat business.
- Trained new team members on bar operations and customer service standards to ensure consistency in service quality.
Cook
Urban House of Q
Astoria, OR
07.2023 - 03.2024
- Prepared diverse dishes for customers, strictly adhering to menu specifications to meet customer expectations.
- Collaborated with team members to streamline food preparation processes, enhancing overall kitchen efficiency.
- Maintained cleanliness and organization of kitchen workspace and equipment.
Front Desk Guest Service Representative
Cannery Pier Hotel and Spa
Astoria, OR
02.2023 - 06.2023
- Managed reservations and checked guests in and out, ensuring smooth transitions and guest satisfaction.
- Handled guest inquiries and resolved issues professionally, contributing to a positive guest experience.
- Welcomed guests and informed them about hotel amenities and services, enhancing their stay.
Education
Associate in Science (AS) - Business
Southern New Hampshire University
Remote03-2026
College - Business DTA
Lower Columbia College
Longview, WA12-2022
Skills
- Culinary operations
- Guest relations
- Cash handling
- IT support
- Microsoft Office
- Team collaboration
Timeline
Shift Leader
Merrytime Bar
03.2024 - 12.2025
Cook
Urban House of Q
07.2023 - 03.2024
Front Desk Guest Service Representative
Cannery Pier Hotel and Spa
02.2023 - 06.2023
Associate in Science (AS) - Business
Southern New Hampshire University
College - Business DTA
Lower Columbia College