Ian Huebner
Oshkosh,WI
Overview
12
12
years of professional experience
Work History
Quota Administrator
Charter Communications (Spectrum)
Oshkosh, WI
05.2018 - Current
- As an RSC Rep IV I assisted in building blocks of time for our field operation truck roles using a points per hour system
- Manage weekly forecasts, use analytical skills to manage in-house technician movement and navigate the field service management tools
- Collaborate with properly communicate between multiple internal/external team
- Monitor and Adapt technicians throughout an ever-changing list that would change day by day to make sure our customers would get the soonest appointments possible
- Work hand in hand with Field Management to get set up Projects with as little impact to our customers as possible.
Food Champion
Taco Bell
Oshkosh, WI
05.2017 - 03.2018
- In a fast-paced environment I would take/make orders from customers in the drive-thru and lobby
- Assist in closing the store for the night and make sure it was prepped ready for the following day.
Outdoor Maintenance
Lakeview Memorial Park
Oshkosh, WI
04.2016 - 09.2016
- Operate heavy machinery with low/no supervision
- Ability to travel between Oshkosh, WI to Green Bay, WI on short notice
- Work through a list of maintenance requests from family members visiting the park
- Communicate with other companies to assist with operations within and outside the park
- Make deliveries to customers/Businesses
- Keep the Maintenance shed stocked via purchasing from local stores/Online orders.
MERCHANDISE SERVICE CENTER AGENT
EASTBAY
08.2012 - 07.2014
- Respond to inbound phone calls and emails from international customers and international stores
- Monitor online orders from placement to store fulfillment in a call center setting, and order entry.
Education
High school graduate -
OSHKOSH NORTH HIGH SCHOOL
05.2009
Skills
- Information Management
- Office Administration
- Schedule Coordination
- Customer Service
- Technical Documentation
- Document Management
- Administrative Support
- Technical Support
- Team Collaboration
- Attention to Detail
- Reporting and documentation
- Analytical Skills
Timeline
Quota Administrator
Charter Communications (Spectrum)
05.2018 - Current
Food Champion
Taco Bell
05.2017 - 03.2018
Outdoor Maintenance
Lakeview Memorial Park
04.2016 - 09.2016
MERCHANDISE SERVICE CENTER AGENT
EASTBAY
08.2012 - 07.2014
High school graduate -
OSHKOSH NORTH HIGH SCHOOL
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