Ian Jelsing
Bismarck,ND
Summary
Assistant Golf Professional with a proven track record at Tamarisk Country Club, enhancing member satisfaction and boosting tournament participation. exceling in golf instruction and adept at staff training, demonstrating exceptional leadership and interpersonal skills. Achieved significant League growth through strategic networking and relationship building.
A golf professional with commitment to excellence and passion for sport.
Overview
9
9
years of professional experience
Work History
Assistant Golf Professional
Tamarisk Country Club
05.2022 - Current
- Collaborated with head golf professional on budget planning and financial reporting for optimal resource allocation.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Supported membership growth with tailored recruitment efforts targeting potential prospects in the community.
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Boosted tournament participation with proactive promotion, registration, and organization efforts.
- One on one and group lesson work.
- heading 2 ladies league with growing number of participants from last season.
Assistant Golf Professional
Maddens On Gull Lake
05.2021 - 10.2024
- Oversaw training of services staff and other day-to-day activities on driving range.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Optimized daily operations by maintaining accurate records of green fees, cart rentals, memberships, tournament registrations, and other transactions.
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Conducted private lessons focusing on individual player development and improvement.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Promoted a culture of teamwork and respect among staff members, contributing to high employee retention rates and positive workplace morale.
Golf Range Attendant
Riverwood Golf Club
08.2021 - 10.2021
- Enhanced golfer satisfaction by maintaining a clean and organized driving range.
- Improved customer experience by promptly responding to golfer requests or inquiries.
- Streamlined operations by keeping an accurate inventory of supplies and equipment.
- Contributed to revenue growth by assisting in sales of golf balls, accessories, and memberships.
Golf Course Groundskeeper
Velva Star City Golf Club
05.2016 - 08.2019
- Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
- Maintained optimal course conditions for golfers through regular mowing, edging, and trimming of greens, tees, and fairways.
- Supported successful golf tournaments by preparing the course for optimal playing conditions during events.
- Conducted regular inspections of equipment to ensure proper function, reducing downtime due to malfunctions or necessary repairs.
- Upheld safety standards within the workplace through proper training, equipment use, and adherence to protocols.
- Ensured golfer safety by identifying potential hazards on the course and addressing them promptly.
- Increased golfer satisfaction by responding promptly to feedback regarding course conditions or specific concerns.
- Improved overall course aesthetics with careful pruning, shaping, and removal of trees and shrubs as needed.
Education
High School Diploma -
Bismarck Highschool
Bismarck, ND05-2021
Skills
- Golf instruction expertise
- POS systems proficiency
- Sales and marketing
- Course maintenance
- Event planning
- Scoring
- Regripping
- Handicap system management
- Tournament facilitation
- Staff training and development
- Networking and relationship building
- Junior golf development
Timeline
Assistant Golf Professional
Tamarisk Country Club
05.2022 - Current
Golf Range Attendant
Riverwood Golf Club
08.2021 - 10.2021
Assistant Golf Professional
Maddens On Gull Lake
05.2021 - 10.2024
Golf Course Groundskeeper
Velva Star City Golf Club
05.2016 - 08.2019
High School Diploma -
Bismarck Highschool
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