Summary
Overview
Work History
Education
Skills
Accomplishments
Aviation
Timeline
Generic

Ian Johnson

Ormond Beach

Summary

Dynamic Sales Associate with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.

Overview

2
2
years of professional experience

Work History

Sales Associate

Publix
02.2023 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.

Associate

Panera
05.2021 - 10.2021
  • Worked varied hours, days, nights and weekends as business needs dictate.
  • Managed customer relations and customer service through daily communication and interaction.
  • Maximized customer interactions by promptly identifying needs and wants.
  • Increased customer satisfaction significantly within department.
  • Cross trained in all stations including dining, dish sanitation, customer service, and food
    preparation.

Education

High School Diploma -

Seabreeze High School
Daytona Beach, FL
06.2021

Skills

  • Verbal Communication
  • Product Promotion
  • Money Transfer Systems
  • Time Management
  • Cash Handling Accuracy
  • Product and Service Sales
  • Cash Register Operation
  • Multitasking Strengths

Accomplishments

  • Awarded “Employee of the Month” in 2021 at Panera Bread.

Aviation

I am a private pilot, I've been flying for about two years and have just begun to work on my instrument rating. I am anticipating being able to fly more frequently now that I have the funds and the time to. I intend to continue my education at Embry-Riddle once I graduate with my Associate's Degree from Daytona State, and to eventually go on to fly for an airline, in the future. I really enjoy flying and it has become a major part of my life in recent years.

Timeline

Sales Associate

Publix
02.2023 - 06.2023

Associate

Panera
05.2021 - 10.2021

High School Diploma -

Seabreeze High School

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