Ian Johnson
Alabaster
Summary
Dynamic General Manager with a proven track record at The Beer Hog, excelling in operations management and relationship building. Enhanced customer satisfaction through strategic training programs and optimized inventory control, achieving significant waste reduction. A strong leader dedicated to fostering teamwork and driving operational excellence in fast-paced environments.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
20
20
years of professional experience
Work History
General Manager
The Beer Hog
Pelham, AL
11.2016 - 10.2025
- Directed daily operations to enhance customer satisfaction and streamline service efficiency.
- Developed and implemented training programs to elevate staff performance and operational standards.
- Analyzed sales trends and inventory levels to optimize product offerings and reduce waste.
- Cultivated relationships with suppliers to secure favorable terms and improve product quality.
- Coordinated marketing initiatives that increased brand awareness and drove customer engagement.
- Oversaw financial management, including budgeting, forecasting, and expense control for profitability enhancement.
- Fostered a positive work environment through effective communication, conflict resolution, and team-building strategies.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Kitchen Manager
O'Charley's
Alabaster, AL
03.2015 - 11.2016
- Oversaw daily kitchen operations, ensuring efficient food preparation and service.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Trained and mentored staff on culinary techniques and safety protocols.
- Implemented quality control measures, maintaining high standards in food safety compliance.
- Coordinated scheduling for kitchen staff, optimizing workflow during peak hours.
- Led team meetings to discuss operational improvements and address performance challenges.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Service Manager
Bob Baumhower
Hoover, AL
06.2012 - 03.2015
- Led service team to enhance customer satisfaction and operational efficiency.
- Implemented training programs for staff to improve service quality and employee retention.
- Streamlined service processes, reducing response times and increasing productivity.
- Developed strategies to address customer feedback, driving improvements in service delivery.
Manager
O'Charley's
Pelham, AL
06.2005 - 06.2012
- Directed daily operations, ensuring compliance with health and safety regulations.
- Mentored and trained staff, fostering a collaborative team environment.
- Implemented process improvements, enhancing operational efficiency and customer service.
- Analyzed sales data to optimize inventory management and reduce waste.
- Opened and closed Restaurants all over the South East.
Education
Associate of Science - Assisted Learning
Kennesaw State University
Kennesaw, GA03-2003
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Time management
- Customer relations
- Relationship building
- Inventory control
Timeline
General Manager
The Beer Hog
11.2016 - 10.2025
Kitchen Manager
O'Charley's
03.2015 - 11.2016
Service Manager
Bob Baumhower
06.2012 - 03.2015
Manager
O'Charley's
06.2005 - 06.2012
Associate of Science - Assisted Learning
Kennesaw State University