Ian Jones
Orange,CA
Summary
Aspiring neuroscience and psychology researcher with a strong passion for Alzheimer's research and its impact on patients and caregivers. Experienced in business development, customer service, and client relationship management, with a proven ability to analyze data, communicate effectively, and collaborate in team environments. Seeking a summer internship to apply research methodologies, statistical analysis, and problem-solving skills in a hands-on setting while contributing to meaningful scientific advancements.
Overview
5
5
years of professional experience
Work History
Business Development Coordinator
Mynt Marketing LLC
Santa Monica, CA
08.2023 - 02.2025
- Established strong client relationships to drive business development.
- Assessed customer needs, and identified opportunities for new business development.
- Maintained a database of existing customers for use in future sales efforts.
- Analyzed customer requirements and provided tailored solutions based on those needs.
Customer Service Representative
Gold's Gym Socal
Santa Barbara, CA
02.2022 - 04.2023
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Answered inbound calls, chats and emails to facilitate customer service.
Server
Mulligan's Bar & Grill
Santa Barbara, CA
07.2020 - 12.2021
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs, and taxes.
- I greeted guests and provided menus.
Education
Bachelor of Arts - Psychology/Minor Neuroscience
Chapman University
Orange, CA05-2025
Associate of Arts - Psychology
Santa Barbara City College
Santa Barbara05-2023
Skills
- Data analysis
- Research methodologies
- Statistical software
- Client relationship management
- Customer service
- Team collaboration
- Effective communication
Timeline
Business Development Coordinator
Mynt Marketing LLC
08.2023 - 02.2025
Customer Service Representative
Gold's Gym Socal
02.2022 - 04.2023
Server
Mulligan's Bar & Grill
07.2020 - 12.2021
Bachelor of Arts - Psychology/Minor Neuroscience
Chapman University
Associate of Arts - Psychology
Santa Barbara City College
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