Ian Lalk
Hillsboro,MO
Summary
Dynamic professional with a strong work ethic and proven customer service skills,great at collaborating with teams to enhance production efficiency and drive sales. Recognized for effective communication and reliability, consistently delivering results while fostering positive relationships with clients and colleagues.
Overview
10
10
years of professional experience
Work History
Operator
ADB Companies
Pacific, MO
06.2019 - Current
- Collaborate with other departments when necessary for successful completion of projects.
- Prepared machine for production processes by equipping with required tools and parts.
- Promoted efficient operation of production processes through careful control system monitoring
Sales Associate
Pettus Automotive
De Soto, MO
01.2017 - 06.2019
- Showcased vehicle features and took customers on test drives in local area.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Developed relationships with potential buyers through phone calls and emails.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Ensured that all paperwork was completed accurately before submitting it to the dealership's finance office.
Customer Service Representative
Circle K
Hillsboro, MO
04.2015 - 06.2016
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Hillsboro High School
Hillsboro, MO05-2014
Skills
- Customer service
- Time management
- Team collaboration
- Effective communication
- Strong work ethic
- Punctuality
- Teamwork and coordination
- Reliability
- Positive attitude
Timeline
Operator
ADB Companies
06.2019 - Current
Sales Associate
Pettus Automotive
01.2017 - 06.2019
Customer Service Representative
Circle K
04.2015 - 06.2016
High School Diploma -
Hillsboro High School
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