Ian Martini
Huntington Beach,CA
Summary
- Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.
- Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
- Resourceful Sales Associate skilled in convincing, persuading and closing sales deals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Sales Associate
Savers Thrift Store
Huntington Beach, CA
07.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
Instacart Shopper
Instacart
Los Angeles, CA
11.2021 - 03.2022
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Picked quality and accurate items for 15-25 daily customer orders.
Line Cook
Alibi's Bar & Grill
Indianapolis, IN
01.2021 - 10.2021
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
Sales Associate
Hot Topic
Indianapolis, IN
11.2018 - 10.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Center Grove High School
Greenwood, IN 08.2010 - 05.2014
Skills
Multi-tasking strength
Timeline
Sales Associate
Savers Thrift Store
07.2022 - Current
Instacart Shopper
Instacart
11.2021 - 03.2022
Line Cook
Alibi's Bar & Grill
01.2021 - 10.2021
Sales Associate
Hot Topic
11.2018 - 10.2020
High School Diploma -
Center Grove High School
08.2010 - 05.2014
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