MS Office (Word, Excel, Outlook, Powerpoint, OneNote, Access)
Ian McCloskey
IT Technician
Philadelphia,PA
Summary
Self-motivated computer technician with background in many different fields. Determined employee with over 6 years of computer science and technician education. From undergoing computer science classes in high school, throughout beginning a degree at Penn State University, and years of self learning inbetween and afterwards. Great performance records at every occupation and tasks assigned, constantly striving for improvement.
Overview
2
2
years of professional experience
2
2
Years of post-secondary education
Work History
Delivery Driver
DoorDash, Inc
Philadelphia, PA
03.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Worked overnight shifts during peak periods to meet coverage needs.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
Shipping and Delivery
Hydraulax Products Inc.
Philadelphia, PA
01.2020 - 10.2020
- Picked orders, scanned products and packed boxes.
- Processed and restocked returns.
- Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
- Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Maintained accurate records, including materials weights, bill amounts, and identified variances.
- Uncovered and resolved errors with minimal oversight.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Collaborated with other departments on supply and quality issues.
- Checked shipments against paperwork and signed documents.
Maintenance and Stocking
PJP Marketplace
Philadelphia, PA
03.2019 - 05.2019
- Operated garbage compactor and separated trash for sanitation pickup.
- Determined new technique to streamline maintenance processes to increase workflow.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
- Reduced opportunities for theft and trespassers by securing all entrances and exits.
- Maintained equipment by troubleshooting breakdowns and performing preventive maintenance.
Education
No Degree - Computer Science Programming
Pennsylvania State University
Abington, PA 09.2017 - 01.2019
Skills
Logistics knowledge
Equipment operation
Customer Response
Database Management
Safety-conscious
Desktop Technical Support
Help Desk Operations
Mobile Device Deployment
Hardware and software installation
Technical Analysis
Operating system testing
Wireless Networking
Accomplishments
- Promoted within months of beginning work at both Hydraulax Products, Inc and PJP Marketplace.
- Resolved product issue through consumer testing.
- Documented and resolved packing errors which could've led to errors in shipping and delivery.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Google Drive (Docs, Sheets, Slides, Forms)
Spreadsheets (Excel, Google Sheets, OpenOffice Calc)
Presentations/Slideshows (Powerpoint, Google Slides, OpenOffice Impress, Tableu)
Computer Hardware Skills
Advanced Computer Skills such as Web Development
Quote
To succeed in life, you need two things: ignorance and confidence.
Mark Twain
Timeline
Delivery Driver
DoorDash, Inc
03.2020 - Current
Shipping and Delivery
Hydraulax Products Inc.
01.2020 - 10.2020
Maintenance and Stocking
PJP Marketplace
03.2019 - 05.2019
No Degree - Computer Science Programming
Pennsylvania State University
09.2017 - 01.2019