Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Pollock

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Expertise in one on one communication. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Overview

6
6
years of professional experience

Work History

Restaurant Manager, Bartender

Epicurean Garage
05.2023 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.

Painting Contractor

Hawk Painting
05.2022 - 05.2023
  • Increased team efficiency by implementing streamlined project management strategies for painting projects.
  • Reduced callbacks and rework by consistently applying industry best practices in surface preparation and paint application.
  • Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
  • Maximized productivity by maintaining an organized workspace and keeping detailed records of completed tasks throughout each project phase.

Team Member

Chick-Fil-A
08.2020 - 05.2021
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.

Senior Summer Camp Counselor

Camp Sankanac
06.2018 - 08.2020
  • Enhanced camper engagement by incorporating interactive activities and team-building exercises into daily routines.
  • Collaborated with camp staff to develop and implement programs that promoted personal growth and fostered a positive camp culture.
  • Led diverse groups of campers through challenging outdoor experiences, fostering teamwork and cooperation among participants.
  • Created safe and inclusive environments for all campers, addressing individual needs and promoting a sense of belonging in the community.

Education

High School Diploma -

High Point Baptist Academy
Morgantown, PA
05.2020

Skills

  • Operations Management
  • Recruitment
  • Schedule Coordination
  • Conflict Resolution Techniques
  • Staff Management
  • Passion for Customer Satisfaction
  • Problem Solving
  • Marketing Strategies

Timeline

Restaurant Manager, Bartender

Epicurean Garage
05.2023 - Current

Painting Contractor

Hawk Painting
05.2022 - 05.2023

Team Member

Chick-Fil-A
08.2020 - 05.2021

Senior Summer Camp Counselor

Camp Sankanac
06.2018 - 08.2020

High School Diploma -

High Point Baptist Academy

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Ethan Pollock