Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Technical Skills
Timeline
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Ian McNeill

Ian McNeill

Seattle,WA

Summary

Dynamic and results-driven Area Manager with 13 years of experience overseeing multi-unit retail operations, driving profitability, and optimizing operational excellence. Proven ability to lead high-performing teams, implement strategic initiatives, and exceed performance goals in a fast-paced environment. Adept at managing P&L, ensuring compliance, and fostering a customer-focused culture to enhance brand loyalty and drive growth.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Area Leader -

7-eleven
Seattle, WA
08.2020 - Current
  • Manage daily operations of 24 stores, ensuring adherence to company standards in customer service, cleanliness, and inventory management.
  • Develop and execute strategies to achieve sales targets, control expenses, and improve profit margins across all locations.
  • Conduct regular store visits to provide coaching, and ensure compliance with policies, procedures, and regulatory requirements.
  • Training and development of Area Leader trainees.
  • Analyze financial reports to identify trends, develop action plans, and implement solutions to address performance gaps.
  • Collaborate with cross-functional teams to roll out promotional campaigns and operational initiatives.
  • Strategic partnership with Asset Protection to ensure effective inventory control, minimizing shrinkage, and optimizing stock levels to meet customer demands.

Regional Sales Director -

General Nutrition Center, GNC
Seattle, WA
08.2010 - 04.2020
  • Oversaw sales operations for 32 stores across the PNW, achieving consistent growth in revenue and market share.
  • Directed regional strategies for sales, marketing, and customer retention to align with corporate goals.
  • Managed a team of Area Leaders, providing leadership, training, and performance feedback to drive excellence.
  • Analyzed market trends and customer data to identify opportunities for new product promotions and sales strategies.
  • Collaborated with cross-functional teams to develop three training programs for store teams, enhancing product knowledge, and sales techniques.
  • Achieved RSD of the Year 2018, “Top Sales Region Award” for surpassing quarterly and annual sales targets.

Education

Associate of Arts - Communications

Century College
White Bear Lake, MN

Skills

  • Multi-Unit Management
  • P&L Accountability and Financial Analysis
  • Strategic Planning and Execution
  • Team Leadership and Development
  • Sales Growth and Revenue Optimization
  • Customer Experience Enhancement
  • Compliance and Quality Assurance
  • Inventory and Supply Chain Management

Accomplishments

7-Eleven Accomplishments and Awards

  • Nominated for Area Leader of the Year 2024
  • Nominated for Area Leader of the Year 2023
  • Nominated for Rookie of the Year 2021
  • Exceeded budgeted sales goal every year
  • Successfully developed 4 Area Leader trainees in the past year

GNC Accomplishments and Awards

• #1 ranked Region in 2018

• #2 ranked Region in 2020

• 6X Quarterly MVP

• 2 Awards for Top Combined KPI Performance; 2016 and 2019

• 4 Awards for Loss Prevention Excellence

• Developed 4 Store Managers to Regional Sales Director

• Created and implemented 3 training manuals centered around our 3-key metrics for the West Coast Division (Gold Card, Pro Access and P3)

Affiliations

  • Outdoor enthusiast; Hiking, Camping, Kayaking
  • Active in my son's youth leagues
  • Dedicated to health and wellness

Certification

  • ServSafe Food Protection Manager Certification

Technical Skills

•    Proficiency in POS systems and inventory management software

•    Microsoft Office Suite (Excel, Word, PowerPoint)

•    Data analysis and reporting tools

Timeline

Area Leader -

7-eleven
08.2020 - Current

Regional Sales Director -

General Nutrition Center, GNC
08.2010 - 04.2020

Associate of Arts - Communications

Century College
Ian McNeill