Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Munday

Jacksonville

Summary

Detail-oriented professional with expertise in customer service and delivery operations. Proven ability to enhance team efficiency through strong communication and collaboration skills. Committed to prompt issue resolution and maintaining high levels of customer satisfaction.

Overview

2
2
years of professional experience

Work History

Driver

Jimmy Johns Sandwich Shop
Jacksonville Beach
06.2025 - Current
  • Delivered sandwiches on time across multiple locations, enhancing customer satisfaction.
  • Kept delivery vehicles clean to support operational efficiency.
  • Assisted in order preparation to guarantee delivery accuracy.
  • Delivered excellent customer service during all interactions.
  • Coordinated effective communication among team members and customers to ensure smooth operations.
  • Managed cash transactions and processed payments with precision.
  • Engaged customers to foster welcoming shopping experiences.
  • Adhered to health regulations for food handling procedures.

Car Wash Attendant

luvs car
Jacksonville
02.2025 - 08.2025
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Guided customers in selecting car wash packages and add-on services to meet their specific needs.
  • Resolved customer inquiries and provided tailored service information to improve satisfaction.
  • Responded promptly to customer inquiries or complaints in a professional manner.
  • Collaborated with team members to enhance service efficiency and reduce wait times.
  • Maintained supply inventory and monitored cleaning equipment and machinery for proper operation and maintenance.
  • Adhered to company policies and procedures relating to customer service standards.

Education

GED -

Clay County Adult & Community Education
Orange Park, FL
12-2025

Skills

  • Cash handling
  • Order verification
  • Route optimization
  • Inventory management
  • Time management
  • Problem resolution
  • Customer service and support
  • Team collaboration
  • Communication skills
  • Client engagement
  • Relationship building
  • Punctuality

Timeline

Driver

Jimmy Johns Sandwich Shop
06.2025 - Current

Car Wash Attendant

luvs car
02.2025 - 08.2025

GED -

Clay County Adult & Community Education
Ian Munday