Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ian Pascual

Sacramento,CA

Summary

A highly motivated shift leader dedicated to providing high
standards of service and product quality. High reputation
for resolving problems, maintaining fair and healthy bonds
with the team, and improving customer satisfaction.
Strives to work hard and do better with eyes set for
improvement and success. Strengths in communication and
customer service as well as having expertise in analyzing,
translating, and resolving various obstacles.

Overview

4
4
years of professional experience

Work History

Barista

Philz Coffee
07.2021 - 08.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.


Server

Takumi Izakaya
07.2021 - 11.2021
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Merchandiser

Markstein Beverage Company, Tri-Eagle Beverage
06.2019 - 11.2021
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Barista Shift Lead

Dutch Bros
03.2020 - 07.2021
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Education

Associate of Applied Science - Allied Health

Cosumnes River College
Sacramento, CA
05.2024

High School Diploma -

Christian Brothers High School
Sacramento, CA
05.2019

Skills

  • Price Memorization
  • Hospitality Management
  • Dish Preparation
  • Special Dietary Requirements
  • Sanitation Guidelines
  • Supplier Management
  • Optimal Inventory Levels
  • Dining Area Maintenance
  • Seating Assignment Preparation

Timeline

Barista

Philz Coffee
07.2021 - 08.2023

Server

Takumi Izakaya
07.2021 - 11.2021

Barista Shift Lead

Dutch Bros
03.2020 - 07.2021

Merchandiser

Markstein Beverage Company, Tri-Eagle Beverage
06.2019 - 11.2021

Associate of Applied Science - Allied Health

Cosumnes River College

High School Diploma -

Christian Brothers High School
Ian Pascual