Diego Fierro
San Diego,CA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
2
2
years of professional experience
Work History
Barista
The Coffee Bean & Tea Leaf (562) 904-7016
08.2022 - Current
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained incoming employees
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
Cashier/Food Runner
The Green Olive (562) 862-8080
06.2021 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Marketing
San Diego State University
San Diego, CA05.2027
High School Diploma -
Downey High School
Downey, CA06.2023
Skills
- Sales Expertise
- Price Memorization
- Practice Management
- Service Prioritization
- Cash Handling
- Guest Relations
- Customer Relations
Timeline
Barista
The Coffee Bean & Tea Leaf (562) 904-7016
08.2022 - Current
Cashier/Food Runner
The Green Olive (562) 862-8080
06.2021 - 07.2022
Bachelor of Arts - Marketing
San Diego State University
High School Diploma -
Downey High School