Ian Pittman
Hampton,VA
Summary
Dynamic manager with a proven track record at Freddy's Frozen Custard and Steakburger, excelling in team leadership and operations management. Skilled in staff training and conflict resolution, I successfully implemented new item rollouts, enhancing customer satisfaction and driving sales growth. Committed to fostering a collaborative environment and achieving operational excellence.
Overview
10
10
years of professional experience
Work History
Manager
Freddys Frozen Custard And Steakburger
08.2022 - Current
Directed front of house and back of house personnel, executing monetary transactions, inventory counts, and new item rollouts
Manager
Taco Bell
07.2017 - 08.2022
Directed team of food members and service champions while managing monetary transactions and inventory assessments
Server/Bartender
Peninsula Movie Bistro
08.2015 - 11.2017
Facilitated enjoyable dining experience during bowling and pool activities
Education
GED -
Campus At Lee
Hampton, VA05.2015
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Operations management
- Project management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Performance management
- Staff development
- Sales techniques
- Policy implementation
- Conflict resolution
- Sales management
- Workforce management
- Performance evaluations
- Product management
- Brand management
- Coaching and mentoring
- Inventory management
- Recruiting and interviewing
Timeline
Manager
Freddys Frozen Custard And Steakburger
08.2022 - Current
Manager
Taco Bell
07.2017 - 08.2022
Server/Bartender
Peninsula Movie Bistro
08.2015 - 11.2017
GED -
Campus At Lee
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