Ian Riley
Buckhannon,WV
Overview
2
2
years of professional experience
Work History
Night Shift Manager
CJ Maggie’s American Grill
Buckhannon, WV
06.2024 - Current
- Supervised night operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, coordinating stock replenishment to minimize shortages.
- Trained and mentored staff on customer service excellence and menu knowledge.
- Implemented efficient workflows to optimize kitchen productivity during peak hours.
- Resolved customer complaints promptly, enhancing overall satisfaction ratings.
- Collaborated with daytime management to ensure seamless operational handoff each shift.
- Developed schedules for night staff, balancing labor needs with budget constraints.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
Education
High School Diploma -
Buckhannon Upsher High School
Buckhannon, WV05.2024
Skills
Customer service
Cleaning procedures
Workplace safety
Reporting skills
Conflict resolution
People management
Time management
Cleaning and organization
Food preparation
Food safety knowledge
Food safety
Kitchen sanitization
Cleanliness standards
Knife skills
Kitchen station setup
Timeline
Night Shift Manager
CJ Maggie’s American Grill
06.2024 - Current
High School Diploma -
Buckhannon Upsher High School