Ian Ruszczyk
Berryville,Virginia
Summary
Dynamic professional with a proven track record in product care and customer service, notably at Jurassic Feeders and Beastly Exotics. Excelled in maintaining safe and clean environments, enhancing customer satisfaction, and inventory management. Skilled in relationship building and cash handling, demonstrating a flexible schedule and a calm demeanor to drive success and operational efficiency.
Overview
1
1
year of professional experience
Work History
Animal Caretaker/Handeler
Jurassic Feeders and Beastly Exoctics
Inwood, WV
01.2023 - 01.2024
- Maintained clean and orderly play yards, kennels and cages.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Transports animals between locations safely and humanely using appropriate equipment.
- Maintains accurate records of animal feeding schedules, medication administration and other relevant data.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Delivered excellent service to pet owners to drive repeat business.
- Observes animals to detect signs of pain or distress and reports any problems to the supervisor immediately.
- Maintains inventory of food items and supplies needed for the care of the animals.
Sales Associate
Spencer's Gifts
Winchester, VA
08.2023 - 10.2023
- Used technology resources to assist customers in locating and selecting items.
- Assessed customer needs to provide assistance and information on product features.
- Processed credit card transactions quickly and securely.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Developed trusting relationships with customers by making personal connections.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered customer inquiries regarding product features, pricing, and availability.
Education
High School Diploma -
Clarke County High School
Berryville06-2024
Skills
- Flexible schedule
- Cleaning techniques
- Client service
- Hospitality and accommodation
- Cash handling accuracy
- Inventory tracking
- Customer service
- Relationship building
- Store opening and closing
- Calm demeanor
- Listening skills
Affiliations
- I enjoy shooting at local ranges and hanging out with other shooters.
- I pain and assemble historic and fantasy miniatures.
- I play a handful of instruments and am learning on some new ones as well.
- I game quite a bit to distress and just to have fun.
Timeline
Sales Associate
Spencer's Gifts
08.2023 - 10.2023
Animal Caretaker/Handeler
Jurassic Feeders and Beastly Exoctics
01.2023 - 01.2024
High School Diploma -
Clarke County High School
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