Ian Schofield
Charlotte,NC
Summary
Work-driven 22 year old with a background in a multitude of varying fields. More than 3 totaled years of team leading with excellent troubleshooting, customer service and situational skills coupled with more than 2 years of experience in mixology/restaurant service. Exceptional skills in customer communication and solution.
Overview
7
7
years of professional experience
Work History
Cook
HMShost
02.2024 - Current
- Cooked meat, seafood and vegetarian meals to offer seasonal menu options
- Promoted positive work environment by fostering teamwork among all staff members
- Prioritized food orders to synchronize delivery and reduce wait times
Bartender/Server
Feng's Asian Cuisine
02.2021 - 06.2023
- Operated POS systems and managed bar tabs to track revenue
- Promoted warm, fun atmosphere for guests and team members
- Exceeded customer service expectations to earn positive feedback
- Cleaned, organized and replenished supplies to maintain bar appearance
Supervisor
BJ'S Wholesale Club
02.2018 - 08.2020
- Organized schedules and daily assignments for team, leveraging individual knowledge, and strengths to maximize team success
- Monitored team operations and workflow during busy periods, making adjustments to improve pace
- Coached new employees struggling with specific tasks
Education
N/A - Nutrition
University of Massachusetts, Amherst
Amherst, MAHigh School Diploma -
Mystic Valley Regional High School
Malden, MASkills
- Mixology
- Health codes compliance
- Food Service
- Classic cocktails
- Inventory Control
- Staff Management
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook
HMShost
02.2024 - Current
Bartender/Server
Feng's Asian Cuisine
02.2021 - 06.2023
Supervisor
BJ'S Wholesale Club
02.2018 - 08.2020
N/A - Nutrition
University of Massachusetts, Amherst
High School Diploma -
Mystic Valley Regional High School
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