Ian Scott
Jacksonville,Florida
Summary
Proven leader with experience at Gate Petroleum Company, adept in staff supervision and customer relations. Enhanced store operations, achieving increased customer satisfaction and financial accuracy. As a United States Marine Corps rifleman, demonstrated exceptional leadership and job knowledge . Excelled in high-pressure environments, ensuring team motivation and completion of the mission.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Gate Petroleum Company
Jacksonville, FL
10.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Shooters Of Jacksonville
Jacksonville, FL
04.2023 - 10.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Followed federal laws and fill out federal paperwork properly during the sale of firearms.
0311 Infantry Rifleman
United States Marine Corps
Twentynine Palms, CA
05.2019 - 05.2023
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Selected as designated marksman for sniper platoon due to exceptional accuracy and proficiency with long-range shooting techniques.
- Led fire teams during battle drills and training exercises.
- Responded effectively to emergency situations, applying basic first aid and life-saving techniques when necessary.
- Maintained accurate inventory of weapons, ammunition, and equipment for effective resource management during deployments.
- Conducted reconnaissance patrols to gather vital intelligence, enabling successful mission completion.
- Improved unit readiness by participating in rigorous physical fitness programs and maintaining high standards of personal discipline.
- Demonstrated leadership skills as a fireteam leader, effectively managing personnel assignments and coordinating tactical movements under pressure.
Education
High School Diploma -
Atlantic Coast High School
Jacksonville, FLSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
Timeline
Assistant Manager
Gate Petroleum Company
10.2023 - Current
Sales Associate
Shooters Of Jacksonville
04.2023 - 10.2023
0311 Infantry Rifleman
United States Marine Corps
05.2019 - 05.2023
High School Diploma -
Atlantic Coast High School