Ian Smith
Whitehouse,TX
Summary
Motivated professional with a strong eagerness to learn and grow in dynamic environments. Committed to leveraging adaptability and enthusiasm to contribute effectively to team objectives. Core competencies include quick learning, problem-solving, and collaboration. Seeking opportunities that foster continuous development and challenge skills.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Smith County Sheriff's Office
Tyler, TX
02.2024 - Current
- Conducted fire, safety and sanitation inspections.
- Issued clothing, tools and other authorized items to inmates.
- Escorted inmates within the facility, including to and from cells, medical appointments, and recreational activities.
- Supported fellow officers in completing their duties.
- Worked as a team to find solutions to problems as fast as possible.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers when necessary.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Server
Abuelos
Tyler, Texas
04.2022 - 08.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Presented menus and answered questions regarding items.
- Provided excellent customer service to ensure satisfaction.
Server
SMG
Tyler, TX
02.2021 - 03.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Implemented feedback from customers to improve service quality and menu offerings.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Served food and beverages to patrons and confirmed complete orders.
Education
High School Diploma -
Whitehouse High School
Whitehouse, TX05-2023
Some College (No Degree) - Business
University of Texas At Tyler
Tyler, TXSkills
- Complaint resolution
- Administrative support
- Multitasking and organization
- Conflict resolution
- Stress management
- Microsoft outlook
- Team member support
- Sales techniques
- Strong work ethic
- Positive and professional
Timeline
Correctional Officer
Smith County Sheriff's Office
02.2024 - Current
Server
Abuelos
04.2022 - 08.2023
Server
SMG
02.2021 - 03.2022
High School Diploma -
Whitehouse High School
Some College (No Degree) - Business
University of Texas At Tyler