Driven Veterinarian assistant offering 2 years of superior performance, including knowledge in common conditions, as well as great client care. Well-versed in managing high-volume client load while delivering quality and compassionate care.
Overview
8
8
years of professional experience
Work History
Veterinary Technician
Friend Hospital For Animals
05.2021 - 12.2023
Restrained animals to protect veterinarians from potential harm.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Administered medications to animals in treatment and documented changes in condition.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Veterinary Assistant
Banfield Animal Hospital
03.2020 - 05.2021
Triaged incoming patients to determine treatment needs and urgency of care.
Answered owners' animal health questions and educated on healthy animal care practices.
Reviewed pet health history, examined animals, conducted tests and prescribed treatments for diagnosed conditions.
Practiced veterinary medicine with emphasis on preventive care, chronic disease management, and emergency medicine in small animals.
Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain healthy environment.
Monitored up to 3 animals in post-operative care unit for anesthesia recovery, vital signs and activity levels.
Managed medical intervention and therapy for animals in collaboration with veterinarian.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Positioned animals for diagnostic imaging such as x-rays.
Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
Gathered pet health histories and symptoms to identify root cause of medical issues.
Bathed and dipped dogs afflicted with mange or parasitic infestations and applied specific medications for itch relief.
Performing basic exams and tests such as fecal and blood analysis for all patients.
Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances.
Treated average of 80+ animals each week.
Communicated with pet owners regarding pet diagnosis, prognosis and treatment.
Experienced in performing testing diagnostics including skin and ear cytology's, skin scrapes, fecal exams, urinary sediments and blood platelet counts
Collected urine via cytocentesis from dogs and cats, as well as collecting blood from dogs and cats via Jugular and lateral saphenous
Administrating vaccines to patients and explainig after care to clients
Client Service Coordinator
VCA Alexandria Emergency Animal Hospital
08.2019 - 02.2020
Setup and maintained client management system used to compile client appointment information.
Answered customer requests with friendly, knowledgeable service and support including educating clients on pet care.
Update and manage medical records, charts, reports and correspondence.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Presenting and explaining fees, including processing payments.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Daily reconciling of financial transactions.
U.S. Army Infantryman / United States Army
01.2016 - 06.2019
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
Monitored multiple databases to keep track of all company inventory.
Maintained over $1,000,000 worth of equipment.
Certified in providing medical aid.
Maintaining workplace in accordance to government OSHA and EPA.
Certified in operation of large wheeled military equipment.
Performed various instructional classes on proper usage of military equipment.
Managed a three person team on day to day duties.
Education
High School Diploma -
Washington Mathematics Science Technology Pchigh School
Washington, DC
06.2013
Skills
Emergency and preventive care
Animal behavior knowledge
Animal diagnostics
Vaccinations
Proper animal restraint
Lab Operations
Fecal, Urine and Blood Testing
File and records management
Medication Administration
Pet owner rapport
Illness assessment and treatment
Effective owner communication
Sample collection
Can effectively work in high stress and busy environment
Effectively communicate with owners and co-workers
Knowledgeable in treating common pet aliments including ear infections and loose stool
Detail oriented
Timeline
Veterinary Technician
Friend Hospital For Animals
05.2021 - 12.2023
Veterinary Assistant
Banfield Animal Hospital
03.2020 - 05.2021
Client Service Coordinator
VCA Alexandria Emergency Animal Hospital
08.2019 - 02.2020
U.S. Army Infantryman / United States Army
01.2016 - 06.2019
High School Diploma -
Washington Mathematics Science Technology Pchigh School