Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Ian Surgenor

Meriden

Summary

Dynamic professional with a proven track record at William A. Smith Inc., excelling in customer service and team collaboration. Adept at financial analysis and problem-solving, I consistently enhanced customer satisfaction and streamlined operations. Recognized for effective communication and multitasking abilities, I thrive in fast-paced environments while maintaining high standards.

Overview

2
2
years of professional experience

Work History

Antique Connoisseur

William A. Smith Inc.
Plainfield
05.2024 - 08.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Cashier

Climax Jerky
Silverthorne
06.2023 - 07.2023
  • Operated cash register and processed customer transactions efficiently.
  • Maintained a clean and organized checkout area for customer convenience.
  • Assisted customers with product selections and answered inquiries promptly.
  • Collaborated with team members to manage inventory levels effectively.
  • Handled cash, credit, and refunds accurately during busy shifts.
  • Educated customers about Climax Jerky products to enhance their shopping experience.

Education

Business: Finance

University of New Hampshire
NH
05-2029

High School Diploma -

Kimball Union Academy
Meriden, NH
05-2025

Skills

  • Financial analysis
  • Customer service
  • Team collaboration
  • Time management
  • Cash handling
  • Problem solving
  • Inventory management
  • Effective communication
  • Data entry
  • Multitasking Abilities
  • Maintenance & repair
  • Microsoft Excel

Accomplishments

  • President of 4-H Club for 3 years
  • High Honor Roll throughout high school
  • Selected to represent Kimball Union Academy and the United States of America at a Global Alliance of Innovative Learning in the Amazon Rainforest in Peru.
  • Spirit leader at Kimball Union Academy. Helped welcome new students and planned events throughout the year for students.
  • JV Hockey captain
  • Varsity Soccer assistant captain

Affiliations

  • Hockey
  • Soccer
  • Lacrosse
  • Golf
  • Wake-surfing
  • Hiking
  • Skiing
  • Adventuring

References

References available upon request.

Timeline

Antique Connoisseur

William A. Smith Inc.
05.2024 - 08.2025

Cashier

Climax Jerky
06.2023 - 07.2023

Business: Finance

University of New Hampshire

High School Diploma -

Kimball Union Academy

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