Summary
Overview
Work History
Education
Skills
Certification
Awards
Affiliations
Accomplishments
Timeline
Hi, I’m

Ian S. Williams

Fort Lauderdale,FL
Ian S. Williams

Summary

Dynamic HR Director at Demesmin and Dover PLLC, adept at strategic workforce planning and operational scaling. Spearheaded employee growth and implemented performance management systems, enhancing retention and engagement. Skilled in financial oversight and conflict resolution, driving organizational success through effective stakeholder management and process optimization.

Overview

7
years of professional experience
1
Certification

Work History

Demesmin and Dover PLLC
Fort Lauderdale, FL

HR Director
07.2022 - 05.2025

Job overview

  • Spearheaded growth from 40 to 95+ employees through strategic workforce planning and operational enhancements.
  • Established scalable HR policies and performance systems aligned with financial objectives.
  • Oversaw employee relations, compensation, and benefits strategies in collaboration with leadership.
  • Implemented performance management systems to evaluate and enhance employee contributions.
  • Facilitated training sessions to elevate skills and promote professional development.
  • Managed payroll processing, ensuring timesheet accuracy and compliance with tax regulations.
  • Analyzed employee turnover data to identify trends and develop retention strategies.
  • Partnered with executives on firm-wide operational improvements and cultural alignment initiatives.

D and D Invest LLC
Fort Lauderdale, FL

Operations Director/Manager
07.2022 - 05.2025

Job overview

  • Directed all phases of restaurant construction and operational launch, from contract negotiation to grand opening.
  • Maintained collaborative relationships with corporate officers, project managers, and regulatory agencies.
  • Recruited, trained, and managed teams to implement operational policies effectively.
  • Managed budgets, payroll, and financial reporting while executing profitability improvement strategies.
  • Analyzed revenue margins and operating costs, achieving efficiency targets.
  • Oversaw budget allocation and resource management for operational needs.
  • Provided guidance to team members, ensuring adherence to established standards.
  • Led vendor negotiations to establish optimal schedules and pricing.

Verizon
Orlando, FL

Multi-Store General Manager
02.2021 - 02.2022

Job overview

  • Selected for high-profile hybrid GM role overseeing multi-location retail operations.
  • Drove operational performance, staffing optimization, and business development initiatives.
  • Led store operations to ensure efficient daily functioning.
  • Managed staff scheduling and conducted performance assessments.
  • Developed sales strategies that met revenue targets.
  • Ensured compliance with company policies and procedures.
  • Established performance goals for employees and monitored progress regularly.
  • Reviewed daily store activities, including cash flow management and expense tracking.

Verizon Wireless
Orlando, Florida

General Manager
10.2018 - 02.2021

Job overview

  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed employee reviews, training, and schedules.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

University of Central Florida
Orlando, FL

Bachelor of Science from Integrated Business
05.2019

Skills

  • Strategic Business Operations
  • Cross-functional Team Leadership
  • Operational Scaling & Change Management
  • Financial Oversight & Profitability Analysis
  • Performance Management Systems
  • Stakeholder & Executive Relationship Management
  • Process Optimization
  • Workforce Planning
  • Construction Project Management
  • Microsoft Office Suite, Salesforce
  • Performance management
  • Operational strategy
  • Data analysis
  • Conflict resolution

Certification

  • Lean Six Sigma Green Belt (Completed 2025)
  • Credential of Readiness (CORe), Harvard Business School Online — 2025 Completed coursework in Financial Accounting, Business Analytics, and Economics for Managers

Awards

Sprint Pinnacle Club Member (Top 35 Consultants, 2013), 2× Verizon Winner’s Circle Recipient (2017, 2018), Verizon Territorial All-Star Winner (2019), Led #1 Store in Insurance Quality Metric (2019), Selected for Verizon Hybrid GM Position (2021)

Affiliations

  • Kappa Alpha Psi Fraternity, Inc.
  • President | Feb 2009 – Jan 2011
  • Vice President | Feb 2008 – Jan 2009

Accomplishments

  • South Florida's 40 Under 40 Black Leaders of Tomorrow Awardee
  • Sprint Pinnacle Club Member (Top 35 Consultants, 2013)
  • 3x Verizon Winner’s Circle Recipient (2017, 2018,2020)
  • 5x Verizon Territorial All-Star Winner (2019)
  • Led #1 Store in Insurance Quality Metric (2019)

Timeline

HR Director

Demesmin and Dover PLLC
07.2022 - 05.2025

Operations Director/Manager

D and D Invest LLC
07.2022 - 05.2025

Multi-Store General Manager

Verizon
02.2021 - 02.2022

General Manager

Verizon Wireless
10.2018 - 02.2021

University of Central Florida

Bachelor of Science from Integrated Business

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