ZhiYi Cen
New York
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
Work History
Clinic's Front Desk
Four Seasons Medical PLLC, AGI Medical PLLC
New York
09.2023 - 08.2025
- Delivered exceptional customer service to enhance patient satisfaction.
- Collaborated with medical professionals in NYC to streamline operations.
- Managed paperwork efficiently to ensure compliance and accuracy.
- Handled phone lines to address inquiries and provide timely support.
- Fostered teamwork to achieve organizational goals and improve service delivery.
Office Assistant Intern
Everlasting Pine HDFC
New York
04.2022 - 07.2022
- Arrange and organize the tenant's information
- Coordinated with various departments
- Coordinated courier services
- Establish good connections between the company and the tenants
Intern of Database Management
LaoBaiXing Pharmacy
GuangZhou
10.2018 - 05.2019
- Authorized access to the private databases for extracting, filtering, and packing the task-required data groups
- Receive and process sales store data and store it in the backend database
- Collaborate with the development department to couple the database interfaces and keep the data server in normal operation
Student Assistant
MingXing Educational Institute
FoShan
06.2018 - 12.2018
- Provided homework guidance for primary school students' guidance from 8 to 12 years old.
- Checked students' daily homework and exercises and provided positive and constructive feedback.
Education
Associate of Science -
LaGuardia Community College
Long Island City, NY07.2025
Chinatown Manpower Project, Inc.
New York, NY03.2023
Foreign High School Diploma -
No.1 Middle Senior School
EnPing, China06.2017
Skills
- Customer service
- Data management
- Team collaboration
- Effective communication
- Problem solving
- SQL proficiency
Languages
Mandarian Chinese, Cantonese, & English
References
Available upon request
Language
Chinese (Mandarin)
Professional
Chinese (Cantonese)
Professional
Timeline
Clinic's Front Desk
Four Seasons Medical PLLC, AGI Medical PLLC
09.2023 - 08.2025
Office Assistant Intern
Everlasting Pine HDFC
04.2022 - 07.2022
Intern of Database Management
LaoBaiXing Pharmacy
10.2018 - 05.2019
Student Assistant
MingXing Educational Institute
06.2018 - 12.2018
Associate of Science -
LaGuardia Community College
Chinatown Manpower Project, Inc.
Foreign High School Diploma -
No.1 Middle Senior School
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