Ian Traxler
San Antonio,TX
Summary
Experienced professional with multiple years in the service industry. Highly skilled in customer service. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
Work History
Server
Darden Restaurants, Olive Garden
San Antonio, TX
01.2024 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Bar Manager
The Block SA
San Antonio, TX
04.2021 - 01.2024
- Established standards for drink preparation and presentation that ensured high quality drinks served consistently throughout shifts.
- Assisted in resolving customer complaints promptly and professionally.
- Analyzed sales data to accurately forecast future demand for liquor orders.
Barback
Deol Road Carrier
San Antonio, TX
06.2021 - 03.2022
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Checked ID's before serving alcoholic beverages to patrons.
- Consistently checked inventory levels and communicated needs to management team.
Education
Some College (No Degree) - Cybersecurity
University of Texas At San Antonio
San AntonioSkills
- Guest Engagement
- Food Delivery
- Beverage Preparation
- POS operation
- Order Accuracy
- Item promotion
Affiliations
- Vacation Bible School Volunteer Teacher
- Volunteer Swim Instructor
- Photographer
Timeline
Server
Darden Restaurants, Olive Garden
01.2024 - Current
Barback
Deol Road Carrier
06.2021 - 03.2022
Bar Manager
The Block SA
04.2021 - 01.2024
Some College (No Degree) - Cybersecurity
University of Texas At San Antonio
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