Summary
Overview
Work History
Education
Skills
Awards
Professions
Professional Tools
References
Timeline
Generic

Ian Valentin

Jacksonville,FL

Summary

A professional Automotive Service Technician seeking position to impact customer outcomes and Service Department results, while learning and growing in my chosen profession. Resourceful Automotive Technician highly productive in completing tasks efficiently. Specialize in diagnostics, repair techniques, and vehicle maintenance with strong problem-solving abilities. Skilled in time management, teamwork, and adaptability to ensure peak performance in fast-paced environments. Excel at utilizing technical knowledge and interpersonal skills to deliver exceptional service.

Overview

15
15
years of professional experience

Work History

Automotive Technician

Subaru of Jacksonville
Jacksonville, FL
10.2022 - Current
  • Analyzed test results in order to determine necessary repairs or preventive maintenance needs.
  • Cooperated with other technicians from different disciplines to achieve optimal integration.
  • Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
  • Diagnosed, repaired and maintained automotive systems such as engines, transmissions, brakes, steering and suspension.
  • Repaired various types of engine failures including head gaskets, timing belts, water pumps and fuel injectors.
  • Documented all service information accurately within the electronic database system.
  • Kept detailed records of repairs, labor involved and parts used.
  • Communicated with parts department personnel regarding availability of needed parts in order to complete repairs in a timely manner.
  • Adjusted and repaired systems to meet manufacturers' performance specifications.

Service Writer

Coggin Honda
04.2021 - 10.2022
  • Initiate automotive services and repairs by collecting performance problems and service requests
  • Verify service contract and warranty coverage, develop estimates, write repair orders and maintain customer rapport and records
  • Answer phone calls and make follow-up calls to customers, keeping them updated on the status of their vehicle.
  • Calculate customer's payment, receive and process payment
  • Maintain automotive records by recording problems and corrective action plans
  • Prepare repair orders by describing symptoms, problems, as well as services requested

Technician

Coggin Honda
01.2017 - 04.2021
  • Performed preventive maintenance such as, engine tune-ups, oil changes, tire rotations/changes/wheel balancing, brakes and replacing filters
  • Maintained vehicle's functional condition by listening to customer complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components

Technician

Fields BMW of Daytona Beach
11.2015 - 12.2016
  • Performed preventive maintenance such as, engine tune-ups, oil changes, tire rotations/changes/wheel balancing, brakes and replacing filters
  • Maintained vehicle functional condition by listening to customer complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components

Technician

Firestone
Orlando, FL
07.2015 - 11.2015
  • Performed preventive maintenance such as, engine tune-ups, oil changes, tire rotations/changes/wheel balancing, brakes and replacing filters
  • Maintained vehicle functional condition by listening to customer complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components

Lube Tech

Valvoline Instant Oil Change
Orlando, FL
11.2014 - 03.2015
  • Performed all lubrication activities on diverse vehicles, checked customers' cars thoroughly and referred all required repairs to maintenance department
  • Operated and maintained all lubrication tools, ensured the customers' vehicles were kept clean, ensured that all tools were in proper working order, and lubricated complete car at the same time as looking for other items which may require repair

Server

Chuys
Kissimmee, FL
01.2013 - 01.2014
  • Welcomed guests, offered menus and provided suggestions when requested
  • Offered drinks, took orders and conveyed them to the kitchen in an accurate manner
  • Ensured order accuracy before delivery to the customer and delivered orders and ask for feedback during and after meals
  • Mixed drinks and served as requested
  • Removed dishes and ensured that tables were bussed appropriately

Foreman

Main Gate Lawn Care Inc.
Kissimmee, FL
02.2012 - 01.2013
  • Delegated work duties to individual staff members
  • Approving time records and requests for time off
  • Identified and evaluated employee training requirements
  • Carried out staff appraisals, managed performance and disciplined staff
  • Developed, managed and implemented promotions in order to drive sales

Laborer

Proscape
Kissimmee, FL
03.2011 - 10.2011
  • Landscape or maintain grounds of property using hand or power tools or equipment
  • Typically perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of mortarless segmental concrete masonry wall units

Laborer

Four Lakes Golf Club
Winter Haven, FL
01.2010 - 02.2011
  • Landscape or maintain grounds of property using hand or power tools or equipment
  • Typically perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of mortarless segmental concrete masonry wall units

Education

Certificate of Completion - Automotive Technology

Universal Technical Institute (UTI)
Orlando, FL
11.2015

Diploma -

Poinciana High School
Kissimmee, FL
05.2004

Skills

  • Operating and maintaining standard and automatic transmissions
  • Automotive repairing and servicing tools and equipment
  • Troubleshooting skills
  • Handling automotive parts
  • Automobile preventative maintenance
  • Air conditioning systems
  • Repairing procedures
  • Bearing replacement
  • Rotor resurfacing
  • Tire rotation
  • Front-end alignment
  • Electrical failure repairs
  • Chemical disposal
  • Engine overhauls
  • Inspecting vehicles
  • Diagnostic assessment

Awards

  • Certificate of Completion, Universal Technical Institute, Ford Technical Customer Handling
  • Section 609 for Refrigerant Recovery & Recycling Certificate, Universal Technical Institute
  • Directors List, Driveability and Emissions
  • Pro Cut Certified

Professions

  • Service Writer, Coggin Honda, 04/01/21, present, Initiate automotive services and repairs by collecting performance problems and service requests., Verify service contract and warranty coverage, develop estimates, write repair orders and maintain customer rapport and records., Answer phone calls and make follow up calls to customers keeping them updated on the status of their vehicle., Calculate customer's payment, receive and process payment., Maintain automotive records by recording problems and corrective action plans., Prepare repair orders by describing symptoms, problems, as well as services requested.
  • Technician, Coggin Honda, 01/01/17, 04/01/21, Performed preventive maintenance such as, engine tune-ups, oil changes, tire rotations/changes/wheel balancing, brakes and replacing filters., Maintained vehicle's functional condition by listening to customer complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components.
  • Technician, Fields BMW of Daytona Beach, 11/01/15, 12/01/16, Performed preventive maintenance such as, engine tune-ups, oil changes, tire rotations/changes/wheel balancing, brakes and replacing filters., Maintained vehicle functional condition by listening to customer complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components.
  • Technician, Firestone, Orlando, FL, 07/15, 11/15, Performed preventive maintenance such as, engine tune-ups, oil changes, tire rotations/changes/wheel balancing, brakes and replacing filters., Maintained vehicle functional condition by listening to customer complaints; conducting inspections; repairing engine failures; repairing mechanical and electrical systems malfunctions; replacing parts and components.
  • Lube Tech, Valvoline Instant Oil Change, Orlando, FL, 11/14, 03/15, Performed all lubrication activities on diverse vehicles, checked customers' cars thoroughly and referred all required repairs to maintenance department., Operated and maintained all lubrication tools, ensured the customers' vehicles were kept clean, ensured that all tools were in proper working order, and lubricated complete car at the same time as looking for other items which may require repair.
  • Server, Chuys, Kissimmee, FL, 01/13, 01/14, Welcomed guests, offered menus and provided suggestions when requested., Offered drinks, took orders and conveyed them to the kitchen in an accurate manner., Ensured order accuracy before delivery to the customer and delivered orders and ask for feedback during and after meals., Mixed drinks and served as requested., Removed dishes and ensured that tables were bussed appropriately.
  • Foreman, Main Gate Lawn Care Inc., Kissimmee, FL, 02/12, 01/13, Delegated work duties to individual staff members., Approving time records and requests for time off., Identified and evaluated employee training requirements., Carried out staff appraisals, managed performance and disciplined staff., Developed, managed and implemented promotions in order to drive sales.
  • Laborer, Proscape, Kissimmee, FL, 03/11, 10/11, Landscape or maintain grounds of property using hand or power tools or equipment., Typically perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of mortarless segmental concrete masonry wall units.
  • Laborer, Four Lakes Golf Club, Winter Haven, FL, 01/10, 02/11, Landscape or maintain grounds of property using hand or power tools or equipment., Typically perform a variety of tasks, which may include any combination of the following: sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, sprinkler installation, and installation of mortarless segmental concrete masonry wall units.

Professional Tools

Master Tool Set

References

References available upon request.

Timeline

Automotive Technician

Subaru of Jacksonville
10.2022 - Current

Service Writer

Coggin Honda
04.2021 - 10.2022

Technician

Coggin Honda
01.2017 - 04.2021

Technician

Fields BMW of Daytona Beach
11.2015 - 12.2016

Technician

Firestone
07.2015 - 11.2015

Lube Tech

Valvoline Instant Oil Change
11.2014 - 03.2015

Server

Chuys
01.2013 - 01.2014

Foreman

Main Gate Lawn Care Inc.
02.2012 - 01.2013

Laborer

Proscape
03.2011 - 10.2011

Laborer

Four Lakes Golf Club
01.2010 - 02.2011

Certificate of Completion - Automotive Technology

Universal Technical Institute (UTI)

Diploma -

Poinciana High School
Ian Valentin