Alexander Ferranti
Springfield,MA
Summary
Experienced automotive technician specializing in diagnostics, repairs, and maintenance of automatic transmissions, driveline components, high voltage powertrain systems, and electrical systems. Achieved Ford Senior Master Certification through extensive training and education in both electronic and live classroom settings. Proficient in all aspects of automotive mechanics, from basic mechanical systems to complex diagrams and procedures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Automotive Technician
Balise Ford Of Wilbraham
Wilbraham, Massachusetts
03.2020 - Current
- Rebuilt manual and automatic transmissions using specialized tools.
- Performed maintenance on transmission systems such as replacing fluids, filters, seals, gaskets.
- Tested transmission systems for performance and accuracy.
- Repaired electronic control units to fix transmission-related problems.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed drive ability tests on vehicles after repairs were completed.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Attended technical training courses when available to increase knowledge base.
Parts Counter Sales Person
AutoZone
West Springfield, MA
05.2021 - 07.2022
- Greeted customers and provided excellent customer service.
- Maintained an accurate inventory of parts in stock, including ordering new items as needed.
- Assisted customers with locating the correct part for their needs.
- Answered phone calls and emails from customers inquiring about parts availability.
- Processed orders and invoices accurately and efficiently.
- Filled out paperwork for warranty returns and exchanges when necessary.
- Resolved customer complaints in a timely manner.
Parts Counter Person
Advanced Auto Parts
Enfield, CT
06.2021 - 01.2022
- Assisted customers with parts selection and ordering.
- Provided technical advice regarding parts and accessories.
- Researched parts availability, pricing and delivery times.
- Verified stock to ensure accuracy of inventory records.
- Maintained cleanliness of the store front area.
- Organized shelves in order to create an efficient working environment.
- Processed customer orders for automotive parts, supplies and tools.
- Answered incoming phone calls from customers seeking assistance or information about products or services offered.
- Utilized computer system to check part numbers, prices, availability and special order items.
Automotive Technician
Artioli Dodge
Enfield, CT
01.2020 - 03.2020
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Inspected transmissions for proper operation and identified any issues or malfunctions.
- Tested transmission systems for performance and accuracy.
- Performed road tests of vehicles equipped with manual and automatic transmissions in order to evaluate their performance.
Automotive Technician
Ford of Northampon
Northampton, MA
07.2019 - 01.2020
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
Automotive Technician
Balise Ford of Wilbraham/Balise Quicklane
Wilbraham, MA
02.2018 - 07.2019
- Performed oil changes and lubrication services on a variety of vehicles.
- Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
- Installed new windshield wiper blades and checked tire pressure.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Tested batteries using specialized equipment such as digital multimeters.
- Replaced spark plugs and ignition wires when necessary.
- Maintained records of all work performed according to company guidelines.
Automotive Lube Technician
Boch Nissan
Norwood, MA
08.2017 - 12.2017
- Performed oil changes, tire rotations and other basic maintenance services on customer vehicles.
- Inspected brake systems, steering mechanisms, wheel bearings and other important parts to ensure proper functioning.
- Diagnosed mechanical problems using computerized diagnostic equipment.
- Repaired or replaced worn parts such as brakes, shocks, mufflers and exhaust systems.
- Tested drive belts, hoses and fluid levels for proper operation.
- Maintained records of all service performed in the shop's database system.
Trailer Assembly & Truck Alignment Specialist
Boston Trailer Manufacturing - Uhaul
Walpole, MA
03.2017 - 04.2017
- Perform wheel alignment and tire balancing services on all types of vehicles, including cars, trucks, vans, and SUVs.
- Inspect suspension systems for worn parts and ensure proper operation of steering components.
- Check camber, caster, toe-in and toe-out angles to factory specifications using specialized equipment.
- Assembled trailers by attaching parts and components such as axles, brakes, couplers, fenders, frames, hitches, jacks, lights and wiring harnesses.
- Inspected trailer components to ensure they met quality standards prior to assembly.
- Identified and removed defective components from production line.
- Utilized hand tools including wrenches and screwdrivers for the installation of various components.
- Performed final inspections of assembled trailers prior to shipping out.
Pre Loader
UPS
Norwood, MA
11.2016 - 03.2017
- Loaded and unloaded freight from trucks with a hand-truck or pallet jack.
- Manned belts & splits monitoring flow of packages & verifying packages reached correct areas of the facility
- Loaded delivery vans following a set organizational system to ensure efficient deliveries for our customers.
Education
Automotive & Ford Fact - Automotive Diagnostics & Repair
Universal Technical Institute of Massachusetts
Norwood, MA12-2017
Skills
- Estimating Work
- Changing Oil
- Inspecting vehicles
- Alignments experience
- Calibration understanding
- Parts Replacement
- Engine overhauls
- System repairs
- Tire mounting and balancing
- Bay maintenance
- Preventive Maintenance
- Vehicle Inspection
- Relaying Complex Information
- Ordering Supplies
- Heating and Air Conditioning
- Heavy Lifting
- Troubleshooting and diagnostics
- Electric & hybrid powertrain repair & diagnostics
- Hazardous waste management
- Electrical Systems
- Diagnostic Assessment
- Automatic transmissions
- Quality Assurance
- Coolant flushes
- Drivetrain and Axle Installation
- Maintaining records
- Engine Rebuilds
- Diagnostic abilities
- Operating pneumatic tools
- Electrical understanding
- Soldering skills
- Hand and power tools
- Engine repair
- Team Collaboration
- Diesel engines
- Electrical circuits diagrams
- Calibrating instruments
Certification
- Ford Senior Master Certification
- Epa 609 certification
- Valid massachusetts drivers & state inspection licenses.
Timeline
Parts Counter Person
Advanced Auto Parts
06.2021 - 01.2022
Parts Counter Sales Person
AutoZone
05.2021 - 07.2022
Automotive Technician
Balise Ford Of Wilbraham
03.2020 - Current
Automotive Technician
Artioli Dodge
01.2020 - 03.2020
Automotive Technician
Ford of Northampon
07.2019 - 01.2020
Automotive Technician
Balise Ford of Wilbraham/Balise Quicklane
02.2018 - 07.2019
Automotive Lube Technician
Boch Nissan
08.2017 - 12.2017
Trailer Assembly & Truck Alignment Specialist
Boston Trailer Manufacturing - Uhaul
03.2017 - 04.2017
Pre Loader
UPS
11.2016 - 03.2017
Automotive & Ford Fact - Automotive Diagnostics & Repair
Universal Technical Institute of Massachusetts
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