Innovative wine consultant with a strong background in event planning and customer engagement. Expert in crafting tailored wine experiences that enhance customer satisfaction and drive sales, committed to achieving meaningful business outcomes.
Overview
16
16
years of professional experience
Work History
Wine Consultant
Carroll Wine & Spirits
South Bend, IN
06.2013 - Current
Drove strategic initiatives to enhance business performance, resulting in a 52% increase in the first year.
Cultivated strong relationships with current clients and strategically acquired new clients to achieve 20% growth in first year.
Organized and executed tastings to foster customer understanding and interaction with products.
Designed personalized wine suggestions to optimize sales strategies and improve customer satisfaction.
Guided clients in selecting wines tailored to individual preferences and specific occasions.
Expanded business operations, achieving revenue growth exceeding $1.2 million.
Account Manager
Lewis Paper & Packaging
South Bend, IN
04.2010 - 05.2013
Aggressively focused on new business
Managed key client accounts, ensuring satisfaction and long-term relationships.
Developed tailored solutions to meet specific client needs.
Analyzed market trends to inform strategic decisions and maintain competitive advantage.
Joined the Chamber of Commerce and a number of Networking groups to prospect for qualified leads
Sales Manager Trainee/Wine Consultant
PRP Wine
Elk Grove Village, IL
04.2010 - 04.2013
Spearheaded introduction and marketing of private and personal-label wines through in-home and in-office tastings and special events.
Formulated and implemented strategic sales initiatives to enhance revenue growth and expand market presence.
Evaluated market trends and customer feedback to enhance product offerings.
Organized and facilitated wine tasting events in residential and corporate settings.