Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Ian Mathew Tan

Edison,NJ

Summary

  • Dedicated team lead with strong customer service, cash handling, and point of sale skills. Committed to enhancing customer experiences and driving team performance.
  • Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings.
  • Constantly cleaning the dining room, so customers can enjoy their experience when receiving hot food.

Overview

6
6
years of professional experience

Work History

Cashier, Team Lead

Panera Bread
Edison, New Jersey
10.2019 - Current
  • Trained new cashiers on customer service
  • Resolved customer inquiries and complaints with professionalism and care.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.
  • Constantly refilled beverages once they expired or needed to be changed.

Education

High School Diploma -

Edison High School
New Jersey, Edison
06-2023

Skills

  • Customer service
  • Cash handling
  • Point of sale
  • Cleaning and sanitizing
  • Hospitality and Patience
  • Clear communication

Affiliations

  • Traditional Archer
  • Decent Photographer

Accomplishments

  • Earned the position, "Team Lead"

Timeline

Cashier, Team Lead

Panera Bread
10.2019 - Current

High School Diploma -

Edison High School