Ibeth Guacho
Corona
Summary
Dynamic hospitality professional with extensive experience at Grandeur Hospitality, excelling in customer service and guest relations. Proven ability to adapt communication styles and manage multiple responsibilities in high-pressure environments. Skilled in problem-solving and time management, ensuring exceptional service and satisfaction for diverse guests.
Overview
5
5
years of professional experience
Work History
Server and customer service
Grandeur Hospitality
2025.09 - Current
- Provided excellent customer service in various high-end hospitality establishments, maintaining professionalism and attention to detail
- Built rapport with diverse clientele by anticipating preferences and ensuring satisfaction through attentive service
- Effectively addressed customer needs in dynamic environments while managing multiple responsibilities simultaneously
- Remained calm under pressure and adapted communication style to meet individual customer needs
- Served customers at multiple high-end hospitality locations such as Brookville Country Club and Muttontown Club
Private Babysitter
Guacho Family
Corona
2023.06 - Current
- Planned and organized engaging educational games for skill development.
- Prepared nutritious meals and snacks according to dietary preferences.
- Conducted outdoor activities to promote physical health and well-being.
- Coordinated schedules to meet family needs and ensure smooth daily routines.
- Performed light housekeeping duties related to childcare such as tidying up toys or washing dishes used during meal preparation.
- Instructed children in personal hygiene habits such as brushing teeth and washing hands.
- Maintained detailed records of daily activities, including meals, naps, and medications for child safety.
- Read stories, sang songs and played music to entertain children.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Ensured children's play area was free from hazards and safe for activities.
- Assisted children with dressing and ensured proper diaper changes for hygiene.
- Updated parents or guardians on daily activities, child behaviors, and upcoming events to foster open communication.
server
Caputo Bakery
Brooklyn
2023.01 - 2023.12
- Served customers in busy bakery, accurately taking orders and ensuring friendly, efficient service
- Managed multiple tables and customer requests in fast-paced environment, maintaining high service standards
- Ensured accuracy in orders and payments, prioritizing customer satisfaction throughout service
student advocate
Make the Road New York
Queens
2023.01 - 2023.05
- Met with members of state congress to advocate for legal reform for public schools across the state of New York
Teaching Assistant Intern
Art & Literacy Afterschool Program
Queens
2021.03 - 2023.05
- Provided individualized support and instruction to students in a structured educational environment
- Demonstrated patience and clear communication when explaining concepts and ensuring understanding
- Developed strong organizational skills by managing multiple tasks to accommodate individual learning styles and needs
- Built positive relationships based on trust, creating a comfortable environment where students felt free to ask questions
- P.S 780
Education
Bachelor’s of Art - Law and Society, Criminology, Political Science
John Jay College of Criminal Justice
New York, NY2026-12
High School Diploma -
Pan American International High School
Elmhurst, NY2023-06
Skills
- Customer Service
- Communication
- Interpersonal Skills
- Multitasking
- Time Management
- Problem-Solving
- Adaptability
- Organizational skills
- Beverage service
- Banquet coordination
- Shift management
- Hospitality expertise
- Guest relations management
- Table bussing
- Cash handling
- Server training
- Guest seating
- Food safety
Community Service
Student advocate, Make the Road New York, 92-10 Roosevelt Ave, Queens, NY, 11372, 01/01/23, 05/31/23, Met with members of state congress to advocate for legal reform for public schools across the state of New York
PGC- Pan American High School - The role involved helping other students integrate and feel welcomed "rather than out of place"and also aimed to help them learn how to make friends by interacting with one another and getting to know their classmates cultures.
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
National Honor Society
Timeline
Server and customer service
Grandeur Hospitality
2025.09 - Current
Private Babysitter
Guacho Family
2023.06 - Current
server
Caputo Bakery
2023.01 - 2023.12
student advocate
Make the Road New York
2023.01 - 2023.05
Teaching Assistant Intern
Art & Literacy Afterschool Program
2021.03 - 2023.05
Bachelor’s of Art - Law and Society, Criminology, Political Science
John Jay College of Criminal Justice
High School Diploma -
Pan American International High School