IBETH MOLINA
SPARKS,NV
Summary
Experienced customer service professional with a positive attitude, and excellent communication skills with the ability to multi-task and efficiently prioritize tasks. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Kennel Attendant
Puppy Love
Sparks, NV
05.2023 - 04.2024
- Fed and watered animals in care.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Prepared food to meet needs of animals under care with appropriate meals.
- Cleaned and sanitized kennels, cages, runs, and play yards.
- Provided tender loving care to all animals in the facility.
- Performed basic grooming services such as brushing fur coats and trimming nails.
- Provided socialization opportunities for pets through playtime activities.
Appliance Sales Specialist
Lowes Home Improvment
Sparks, NV
04.2021 - 08.2022
- Coordinated schedules with customers for appliance deliveries, and installations.
- Maintained knowledge of products to educate customers on available appliance options and model variations.
- Promoted company programs, warranty sales and seasonal promotions to boost sales.
- Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
- Picked /Tagged customer orders and prepared them for delivery
Paint CSA
Lowes Home Improvment
Sparks, NV
02.2019 - 04.2021
- Provide excellent customer service through greeting customers, responding to customer inquiries, and assisting them in locating, selecting, demonstrating, and preparing merchandise.
- Consulted with customers regarding needs and addressed concerns.
- Educated customers on special pricing opportunities and company offerings.
- Followed policies and procedures to meet or exceed established performance requirements.
Volunteer
Food Bank of Northern Nevada Sparks
Sparks, NV
05.2018 - 07.2018
- Sorting and packing non-perishable food and bulk produce for distribution at various events in the community.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Organized and maintained records of volunteer hours and donations.
Volunteer
Nevada Humane Society
Reno, NV
04.2018 - 05.2018
- Clean cages, fill water or food bowls, provide company to the animals, walk the dogs, play with the cats, and training and socialization.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
Education
Nail Technician
Milan Institute of Cosmetology in Reno
Reno, NV11.2022
High School Diploma -
Edward C. Reed High School
06.2018
Some College (No Degree) - Psychology
Truckee Meadows Community College
Skills
- Great Communication Skills Microsoft Office Knowledge
- Responsible, Reliable, and Punctual Professional Appearance
- Customer Service Skills Strong Written and Oral skills
- Excellent Work Ethic
- Detail Orientated
- Ceramics
- Drawing/painting
- Artist
- Manicure Design
References
Ashley Berthold, Assistant Store Manager, Lowe’s Home Improvement (541) 848-8344
Autumn Seitz, Manager, Puppy Love (775)470-3262
Languages
- Bilingual – English/Spanish
Timeline
Kennel Attendant
Puppy Love
05.2023 - 04.2024
Appliance Sales Specialist
Lowes Home Improvment
04.2021 - 08.2022
Paint CSA
Lowes Home Improvment
02.2019 - 04.2021
Volunteer
Food Bank of Northern Nevada Sparks
05.2018 - 07.2018
Volunteer
Nevada Humane Society
04.2018 - 05.2018
Nail Technician
Milan Institute of Cosmetology in Reno
High School Diploma -
Edward C. Reed High School
Some College (No Degree) - Psychology
Truckee Meadows Community College
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