
Dynamic professional with a proven track record in customer service and sales, notably as an Online Marketing Manager at Liquidation Outlet Store, where I engaged 500 viewers in live auctions. Skilled in critical thinking and POS systems, I excel in driving results and enhancing customer experiences. Committed to productivity and excellence in every role.
As the Store Manager, I oversee daily operations from 9:00 AM to 3:00 PM, with additional hours from 10:00 PM to 12:00 AM for closing duties. I am responsible for register counts, maintaining store cleanliness, and ensuring an inviting atmosphere for customers. This includes meticulous cleaning of glass items, such as high-end bongs and display windows. I excel in customer service, actively listening to customers' needs and ensuring they receive exceptional service while exceeding their expectations. I manage inventory to guarantee the store is always fully stocked and handle deliveries during off-hours, with routes extending up to 30 minutes.
At my previous position in a liquidation outlet store, I actively engaged in the sale and promotion of a wide variety of products through innovative live auction shows on platforms such as "Whatnot." As the host of these live sessions, I successfully attracted and maintained an audience of approximately 500 viewers per show, creating an engaging shopping experience that resulted in significant sales volume. This role honed my skills in live selling, customer engagement, and sales strategy, enabling me to generate substantial income through dynamic online auctions. I consistently demonstrated strong communication, adaptability, and the ability to drive sales in a fast-paced retail environment.
I am dedicated to ensuring the smooth operation of the store through various roles, including routinely counting registers at each assigned shift and maintaining a clean and organized environment by managing store items like carts and signs, as well as emptying trash bins. I have experience stocking OTC products, ensuring shelves are well-stocked and organized to meet customer needs. Additionally, I have worked in the pharmacy as a clerk, handling medication and assisting with inventory management. I am skilled at working with repetitive patients, many of whom are often stressed, providing patient and professional support. I approach each day with strong work ethic, attention to detail, and a commitment to excellent customer service.
Customer service
Critical thinking
Data entry
Shipping and logistics
Pos system expert
Sales