Ibraheem Amlani
Irving
Summary
Results-driven professional with extensive experience in small business operations and vendor relations. Known for identifying opportunities for business growth and retention through effective marketing strategies and budget management. Ready to leverage skills to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Smack Dessert Dallas
Irving, TX
05.2026 - Current
- Developed effective marketing strategies to enhance brand visibility and customer engagement.
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Conducted market research to identify customer needs and emerging trends.
Fleet Operations Assistant
Amlani CS LLC
Irving, TX
04.2026 - Current
- Coordinated vehicle handovers and maintained positive interactions with customers throughout the delivery process.
- Coordinated daily operations to enhance workflow efficiency and support team objectives.
Food Service Associate
Bite & Bloom DFW
Irving, TX
06.2025 - Current
- Provided exceptional customer service in fast-paced food service environment.
- Prepared and assembled menu items according to established recipes and quality standards.
- Collaborated with team members to streamline workflow and enhance customer satisfaction.
Customer Service Representative
Amlani CS LLC
Irving, TX
08.2023 - Current
- Resolved customer inquiries through multiple channels, enhancing overall satisfaction and loyalty.
- Managed order processing and tracking, ensuring timely delivery and accurate fulfillment.
- Conducted follow-up communications with customers to ensure issue resolution and gather feedback.
Education
Associate of Science - Science
North Lake College
Irving, TX2028
High School Diploma -
North Lake Early College High School
Irving, TX2028
Skills
- Small business operations
- Planning and execution
- Vendor relations
- Business marketing
- Business growth and retention
- Budget management
- Opportunity identification
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Small Business Owner
Smack Dessert Dallas
05.2026 - Current
Fleet Operations Assistant
Amlani CS LLC
04.2026 - Current
Food Service Associate
Bite & Bloom DFW
06.2025 - Current
Customer Service Representative
Amlani CS LLC
08.2023 - Current
Associate of Science - Science
North Lake College
High School Diploma -
North Lake Early College High School