IBRAHEM SANCHEZ
Sales Development
New Rochelle,NY
Summary
Appointment setting and sales support professional with 5+ years of customer service experience and over 1 year of real estate lead generation and prospecting. Proven ability to handle outbound and inbound phone communication, qualify prospects, schedule appointments, and maintain accurate records in fast-paced, high-volume environments. Bilingual in English and Spanish, organized, and results-oriented. Seeking an Appointment Setter / BDC Representative role within an automotive dealership.
Overview
4
4
years of professional experience
Work History
Real Estate Lead Generation & Appointment Coordination
Independent
01.2024 - Current
- Conduct outbound outreach to Real Estate professionals to identify potential opportunities.
- Engage prospects, ask qualifying questions, and assess interest and motivation.
- Schedule follow-up conversations and coordinate next steps.
- Maintain organized records of contacts, conversations, and outcomes.
- Apply consultative communication and objection-handling techniques.
Team Member
SoBol
09.2023 - Current
- Deliver high-quality customer service in a fast-paced, customer-facing environment.
- Handle frequent customer inquiries while maintaining professionalism and accuracy.
- Resolve issues efficiently to ensure positive customer experiences.
- Multitask effectively during peak business hours.
In-Store Shopper
Whole Foods Market
04.2022 - 11.2023
- Managed a high volume of customer orders under strict time and accuracy standards.
- Worked in a performance-driven environment requiring efficiency and organization.
- Maintained accurate order records and followed standardized procedures.
Education
High School Diploma -
Skills
- Appointment Setting & Confirmation
- Lead Generation & Qualification
- Follow-Up & Prospect Engagement
- Customer Communication & Service
- Record-Keeping & Data Accuracy
- Time Management & Multitasking
- Objection Handling
- Bilingual: English & Spanish
Timeline
Real Estate Lead Generation & Appointment Coordination
Independent
01.2024 - Current
Team Member
SoBol
09.2023 - Current
In-Store Shopper
Whole Foods Market
04.2022 - 11.2023