Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ibrahim Ahmad

Huntingdon Valley

Summary

Dynamic leader with a proven track record at Cousins Supermarket, T-mobile, and BOSS Furniture, excelling in team leadership and customer service. Mastered time management and sales management, significantly enhancing productivity and customer satisfaction. Skilled in verbal and written communication, adept at motivating teams and streamlining operations for peak efficiency.

Overview

5
5
years of professional experience

Work History

Sales Associate

T-Mobile
11.2024 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Solved customer challenges by offering relevant products and services.

Front Store Manager

Cousins Supermarket
03.2021 - 11.2024
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.

Intern

Golden Fox Sign
05.2024 - 06.2024
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Store Manager

BOSS Furniture
06.2020 - 02.2021
  • Provided leadership and motivation to team members to increase productivity and efficiency within the store.
  • Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
  • Stocked and organized products in storage spaces and retail shelves.

Education

High School Diploma -

Penn State Abington-Engineering
Abington, PA
06-2024

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Sales management
  • Customer Service
  • Problem-solving skills

Accomplishments

  • Collaborated with team of 4 in the development of an Ankle Brace prototype
  • Resolved product issue through consumer testing.

Timeline

Sales Associate

T-Mobile
11.2024 - Current

Intern

Golden Fox Sign
05.2024 - 06.2024

Front Store Manager

Cousins Supermarket
03.2021 - 11.2024

Store Manager

BOSS Furniture
06.2020 - 02.2021

High School Diploma -

Penn State Abington-Engineering
Ibrahim Ahmad