Ibrahim Algithi
The Bronx
Summary
Reliable and detail-oriented professional with customer service experience and proven leadership skills. Seeking an Assistant Manager position in a fast-paced coffee environment to contribute organization, team mentorship, and a high standard of service.
Overview
7
7
years of professional experience
Work History
Manager
Celtic Deli
Queens
01.2021 - Current
- Promoted to manager for demonstrating strong performance, reliability, and leadership skills
- Supervised daily store operations, ensuring cleanliness, organization, and adherence to safety standards
- Trained and mentored 4 employees, enhancing team efficiency and consistency in service delivery
- Delivered high-quality customer service in a fast-paced environment
- Coordinated delivery orders for Uber Eats and Grubhub, ensuring accuracy and timeliness
- Built and maintained strong working relationships with staff and delivery partners
Office Assistant
Cause Effective
New York
03.2019 - 06.2019
- Coordinated daily administrative tasks to ensure efficient office operations
- Operated office equipment, including copiers, scanners, and computer systems
- Organized and maintained filing, inventory, and mailing systems
- Updated databases and tracked shipments, ensuring accurate record-keeping
- Delivered general office support and facilitated daily operational tasks
Education
Bachelor of Arts - Economics
City College of New York
New York, NY05-2025
Skills
- Inventory & Operations Management
- Cash Handling & POS Systems
- Team leadership
- Employee mentorship
- Time Management & Organization
- Problem Solving & Communication
- Fast-Paced Work Environment
Training
- Charles B. Rangel Infrastructure Training, City College, 01/23, Completed three-week introduction to urban infrastructures, applying Excel, Google Earth, and ArcGIS to analyze geospatial data across food, energy, water, transportation, and the built environment.
- ORS Computer Skills Training, New York Public Library, 09/22 to 12/22, Completed a series-based training program enhancing Microsoft Office and G-Suite skills for management applications.
- Cybersecurity Introductory Course, New York University, 10/22 to 12/22, Gained foundational knowledge in information system protection and modern cybersecurity practices.
Professional Organizations
Futures in Finance, Industry-driven initiative that cultivates and trains CUNY students for careers in Financial Services
Leadership Experience
Navy Junior ROTC (NJROTC) - High School of Hospitality Management, NY, NY, 01/16, 06/20, Developed leadership and organizational skills through cadet rank advancements, Participated in community service supporting veterans and local organizations, Learned teamwork, personal responsibility, and time management through a structured cadet program, Practiced personnel and project management within a 375-cadet unit, Emphasized citizenship, excellence, and high standards in all activities
Timeline
Manager
Celtic Deli
01.2021 - Current
Office Assistant
Cause Effective
03.2019 - 06.2019
Bachelor of Arts - Economics
City College of New York